{"id":256363,"date":"2021-08-26T16:35:04","date_gmt":"2021-08-26T14:35:04","guid":{"rendered":"http:\/\/eojlqgl.cluster030.hosting.ovh.net\/?page_id=256363"},"modified":"2025-04-08T15:18:03","modified_gmt":"2025-04-08T13:18:03","slug":"la-norme-bpmn","status":"publish","type":"page","link":"https:\/\/axelor.com\/fr\/la-norme-bpmn\/","title":{"rendered":"Norme BPMN 2.0 : d\u00e9finition, principes et exemples"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; module_class=\u00a0\u00bbdark\u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb use_background_color_gradient=\u00a0\u00bbon\u00a0\u00bb background_color_gradient_direction=\u00a0\u00bb20deg\u00a0\u00bb background_color_gradient_stops=\u00a0\u00bb#0d021e 0%|#010177 100%\u00a0\u00bb background_color_gradient_start=\u00a0\u00bb#0d021e\u00a0\u00bb background_color_gradient_end=\u00a0\u00bb#010177&Prime; background_image=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2024\/02\/clients.png\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row disabled_on=\u00a0\u00bbon|on|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb1380px\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_css_free_form=\u00a0\u00bbselector p{||  color:#ffffff;||}\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_code _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"ariane\"><!-- [et_pb_line_break_holder] -->  <a href=\"https:\/\/axelor.com\/fr\/\">Axelor<\/a><!-- [et_pb_line_break_holder] -->  <pee style=\"text-align:left;\" class=\"ariane-arrow\">><\/pee><!-- [et_pb_line_break_holder] -->  <a href=\"https:\/\/axelor.com\/fr\/base-de-connaissances-bpm\/\">Guide BPM<\/a><!-- [et_pb_line_break_holder] -->  <pee style=\"text-align:left;\" class=\"ariane-arrow\">><\/pee><!-- [et_pb_line_break_holder] -->  <pee style=\"text-align:left;\">Norme BPMN 2.0 : d\u00e9finition, principes et exemples<\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb3_5,2_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb1380px\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_padding=\u00a0\u00bb100px|0px|100px|0px|true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb3_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text module_class=\u00a0\u00bbback-title\u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_font_size=\u00a0\u00bb16px\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: left;\">BPMN 2.0<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h1>Qu\u2019est-ce que la norme BPMN 2.0 ?<\/h1>\n<p style=\"text-align: left;\">Le <b>Business Process Model and Notation<\/b> (BPMN) est une norme g\u00e9r\u00e9e par un organisme international, l\u2019Object Management Group (OMG), qui est \u00e0 l\u2019origine de la norme UML. Sa cr\u00e9ation remonte \u00e0 2004, et la version actuelle est la 2.0 depuis 2013. L\u2019OMG (Object Management Group) est un consortium international dont le but est de standardiser et de promouvoir le mod\u00e8le objet. La norme BPMN 2.0 est devenue un <b>standard incontournable<\/b> pour la <a href=\"https:\/\/axelor.com\/fr\/la-modelisation-du-processus-metier\/\">mod\u00e9lisation des processus m\u00e9tier<\/a>. Elle constitue la norme internationale ISO\/CEI 195103 depuis juillet 2013. Le norme BPMN est un outil coop\u00e9ratif essentiel pour <b>mod\u00e9liser vos process m\u00e9tiers.<\/b><\/p>\n<p>[\/et_pb_text][et_pb_code _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb30px||||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"button-group\"><!-- [et_pb_line_break_holder] -->  <a href=\"https:\/\/axelor.com\/fr\/contact\/\" class=\"button first\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->Demandez votre d\u00e9monstration<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/a><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][\/et_pb_column][et_pb_column type=\u00a0\u00bb2_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb||||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb1380px\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text content_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#f5f5ff\u00a0\u00bb custom_padding=\u00a0\u00bb30px|60px|30px|60px|true|true\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb border_color_all=\u00a0\u00bb#3ecf8e\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>La <strong>norme BPMN<\/strong> va pr\u00e9senter les processus m\u00e9tiers sous la forme d\u2019un diagramme dans lequel on retrouvera des symboles, chacun ayant une interpr\u00e9tation unique. \u00c0 travers cette <strong>repr\u00e9sentation graphique<\/strong>, la norme BPMN mod\u00e9lise les processus m\u00e9tiers. La norme permet de <strong>visualiser, formaliser, normaliser, et automatiser<\/strong> les processus m\u00e9tiers en les rendant lisibles et accessibles pour tous. Ainsi dans une organisation, toutes les personnes susceptibles d\u2019avoir recours auxdits processus : des ing\u00e9nieurs, des responsables, des op\u00e9rationnels ou bien encore des consultants peuvent communiquer et comprendre instantan\u00e9ment les <a href=\"https:\/\/axelor.com\/fr\/comment-mettre-en-place-un-processus-bpm\/\">processus BPM<\/a> dessin\u00e9s en parlant le m\u00eame langage, c\u2019est-\u00e0-dire la norme BPMN.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_2_font_size=\u00a0\u00bb42px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>Sommaire<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb1380px\u00a0\u00bb custom_margin=\u00a0\u00bb20px||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text module_class=\u00a0\u00bbsummary-link\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<a href=\"#outil-collab\">Le BPMN : un outil collaboratif <i class=\"material-icons-two-tone\">east<\/i><\/a><br \/>\n<a href=\"#obj-bpmn-norm\">Quel est l\u2019objectif de la norme BPMN 2.0 ? <i class=\"material-icons-two-tone\">east<\/i><\/a><br \/>\n<a href=\"#process-metier\">Qu\u2019est-ce qu\u2019un processus m\u00e9tier ? <i class=\"material-icons-two-tone\">east<\/i><\/a><br \/>\n<a href=\"#role-process-pilot\">Quel est le r\u00f4le du pilote de processus ? <i class=\"material-icons-two-tone\">east<\/i><\/a><br \/>\n<a href=\"#symbole_diagramme_bpmn\">Quels sont les symboles et \u00e9l\u00e9ments des diagrammes BPMN 2.0 ? <i class=\"material-icons-two-tone\">east<\/i><\/a>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text module_class=\u00a0\u00bbsummary-link\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><a href=\"#bpmn-vs-bpm\">BPMN vs BPM : quelle est la diff\u00e9rence ? <i class=\"material-icons-two-tone\">east<\/i><\/a><br \/><a href=\"#avantages-bpm\">Quels sont les avantages du BPM ? <i class=\"material-icons-two-tone\">east<\/i><\/a><br \/><a href=\"#reussir-modelisation\">Comment r\u00e9ussir la mod\u00e9lisation ? <i class=\"material-icons-two-tone\">east<\/i><\/a><br \/><a href=\"#pourquoi-bpm-axelor\">Pourquoi choisir le logiciel BPM d&rsquo;Axelor pour mod\u00e9liser vos processus m\u00e9tier ? <i class=\"material-icons-two-tone\">east<\/i><\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; module_id=\u00a0\u00bboutil-collab\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#f5f5ff\u00a0\u00bb custom_padding=\u00a0\u00bb30px||30px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb1380px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_2_font_size=\u00a0\u00bb42px\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.4em\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>Le BPMN : un outil collaboratif<\/h2>\n<p>Le BPMN est un outil collaboratif dans la mesure o\u00f9 il est utilisable et interpr\u00e9table par tous les acteurs, qu\u2019ils soient fonctionnels ou techniques. Les responsables m\u00e9tiers vont pouvoir facilement dessiner des processus qui pourront ensuite \u00eatre transpos\u00e9s dans une application. Gr\u00e2ce au BPMN, les acteurs techniques peuvent communiquer facilement entre eux. L&rsquo;\u00e9ventuelle barri\u00e8re qui peut exister entre les profils fonctionnels et les profils techniques est effac\u00e9e gr\u00e2ce \u00e0 ce <strong>langage commun, normalis\u00e9 et accessible<\/strong>.<\/p>\n<p>Cette norme repr\u00e9sente un \u00e9l\u00e9ment cl\u00e9 de la gestion des processus m\u00e9tiers car elle fournit une visibilit\u00e9 sur la s\u00e9quence des activit\u00e9s de l\u2019entreprise. Elle est utilis\u00e9e par de nombreux \u00e9diteurs.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2022\/07\/BPM2_2-480&#215;328-1.png\u00a0\u00bb alt=\u00a0\u00bbProcessus d&rsquo;affaires &#8211; Gestion de processus\u00a0\u00bb title_text=\u00a0\u00bbBPM2_2-480&#215;328&Prime; align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; module_id=\u00a0\u00bbobj-bpmn-norm\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb custom_padding=\u00a0\u00bb50px||30px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb1380px\u00a0\u00bb custom_padding=\u00a0\u00bb0px||||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2022\/11\/bpm_transparent.png\u00a0\u00bb alt=\u00a0\u00bbProgiciel de Gestion Int\u00e9gr\u00e9 &#8211; Logiciel\u00a0\u00bb title_text=\u00a0\u00bbbpm_transparent\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_2_font_size=\u00a0\u00bb42px\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.4em\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>Quel est l\u2019objectif de la norme BPMN 2.0 ?<\/h2>\n<p>Dans un environnement de plus en plus <strong>concurrentiel<\/strong>, il devient crucial de ma\u00eetriser la complexit\u00e9 de processus de son entreprise afin de <strong>gagner en agilit\u00e9<\/strong>. Pouvoir mod\u00e9liser et adapter ses processus m\u00e9tiers, fruit d\u2019un savoir-faire unique, c\u2019est s\u2019assurer un <strong>avantage concurrentiel<\/strong> fort et pouvoir s\u2019assurer qu\u2019ils soient optimaux.<\/p>\n<p>Aujourd\u2019hui, la norme BPMN s\u2019impose dans la formalisation visuelle des process. Les besoins de transformation des m\u00e9tiers de l\u2019entreprise ces derni\u00e8res ann\u00e9es ont propuls\u00e9 le <a href=\"https:\/\/axelor.com\/fr\/la-revolution-bpm-low-code\/\">Low Code BPM<\/a> qui est devenu un <strong>outil cl\u00e9<\/strong> pour toute entreprise souhaitant revoir leur processus en int\u00e9grant le num\u00e9rique.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb1380px\u00a0\u00bb custom_padding=\u00a0\u00bb0px||||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Le BPMN a pour objectif d\u2019encadrer la mod\u00e9lisation de ces processus \u00e0 travers une notation claire, intuitive et compr\u00e9hensible pour tous. En mod\u00e9lisant de A \u00e0 Z les diff\u00e9rentes \u00e9tapes d\u2019un processus m\u00e9tier dans un cadre commun de repr\u00e9sentation graphique, elle permet \u00e0 une organisation de partager une seule et m\u00eame vision des processus et de faciliter leur ex\u00e9cution. Les <strong>flux d\u2019informations<\/strong> n\u00e9cessaires \u00e0 la gestion d\u2019un processus sont alors repr\u00e9sent\u00e9s visuellement, ce qui offre une meilleure compr\u00e9hension. En effet, les outils visuels peuvent se r\u00e9v\u00e9ler plus facile \u00e0 comprendre qu&rsquo;un texte et ils offrent une <strong>simplification de la communication<\/strong> entre collaborateurs.<\/p>\n<p>L\u2019objectif principal est d\u2019offrir un <strong>langage standardis\u00e9<\/strong> pour que toutes les parties prenantes d\u2019un processus m\u00e9tier puissent le comprendre. Cela permet de collaborer et de communiquer de fa\u00e7on plus fluide et d\u2019<strong>augmenter la productivit\u00e9<\/strong> de l\u2019entreprise.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; module_id=\u00a0\u00bbprocess-metier\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb custom_margin=\u00a0\u00bb0px||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||30px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb1380px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_2_font_size=\u00a0\u00bb42px\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.4em\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>Qu\u2019est-ce qu\u2019un processus m\u00e9tier ?<\/h2>\n<p>Un processus m\u00e9tier est un ensemble structur\u00e9 de t\u00e2ches, d\u2019actions humaines ou automatis\u00e9es, r\u00e9alis\u00e9es en vue d\u2019atteindre un objectif particulier et pr\u00e9d\u00e9fini. <\/p>\n<p>Un processus m\u00e9tier implique des acteurs m\u00e9tiers, chacun charg\u00e9 d\u2019une activit\u00e9 pr\u00e9cise. Il peut comprendre des sous-processus. Un processus m\u00e9tier peut \u00eatre externalis\u00e9, dans le cas de la sous-traitance notamment. La norme BPMN permet de mod\u00e9liser les process m\u00e9tiers pour construire un cadre standardis\u00e9 : premi\u00e8re \u00e9tape d\u2019une optimisation.[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb30px||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<a href=\"https:\/\/axelor.com\/fr\/warehouse-management-system\/\" class=\"second-link\"><span>En savoir plus sur les WMS<\/span><i class=\"material-icons-two-tone\">keyboard_return<\/i><\/a>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2023\/03\/Process_Mapping_Benefits.png\u00a0\u00bb alt=\u00a0\u00bbStrat\u00e9gie &#8211; \u00c9quipe\u00a0\u00bb title_text=\u00a0\u00bbProcess_Mapping_Benefits\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; module_id=\u00a0\u00bbrole-process-pilot\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#f5f5ff\u00a0\u00bb custom_padding=\u00a0\u00bb30px||30px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb1380px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_2_font_size=\u00a0\u00bb42px\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.4em\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2 style=\"text-align: center;\">Quel est le r\u00f4le du pilote de processus ?<\/h2>\n<p style=\"text-align: center;\">Pour mener \u00e0 bien cette approche processus il est n\u00e9cessaire de d\u00e9signer un responsable : un <strong>pilote de la d\u00e9marche processus<\/strong> au sein de votre organisation.<\/p>\n<p style=\"text-align: center;\">Les principales missions de ce pilote sont :<\/p>\n<p>[\/et_pb_text][et_pb_code _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<style><!-- [et_pb_line_break_holder] -->  .grid{<!-- [et_pb_line_break_holder] -->    display:grid;<!-- [et_pb_line_break_holder] -->    grid-template-columns: 1fr 1fr 1fr;<!-- [et_pb_line_break_holder] -->    grid-gap:10px;<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] -->  @media (max-width: 769px){<!-- [et_pb_line_break_holder] -->    .grid{grid-template-columns: 1fr 1fr;}<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] -->  @media (max-width: 530px){<!-- [et_pb_line_break_holder] -->    .grid{grid-template-columns: 1fr;}<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] -->  .grid article{<!-- [et_pb_line_break_holder] -->    background-color:#ffffff;<!-- [et_pb_line_break_holder] -->    padding: 30px 30px;<!-- [et_pb_line_break_holder] -->    border-radius:10px;<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] -->  .grid article p{<!-- [et_pb_line_break_holder] -->    margin-top:0;<!-- [et_pb_line_break_holder] -->    margin-bottom:0;<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] -->  .grid i{<!-- [et_pb_line_break_holder] -->    filter: invert(64%) sepia(61%) saturate(429%) hue-rotate(101deg) brightness(96%) contrast(89%);<!-- [et_pb_line_break_holder] -->    font-size:40px;<!-- [et_pb_line_break_holder] -->    margin-bottom:20px;<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --><\/style>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"grid\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<article><!-- [et_pb_line_break_holder] -->    <i class=\"material-icons-two-tone\">account_tree<\/i><!-- [et_pb_line_break_holder] -->    <pee>Coordonner la mod\u00e9lisation des processus, et statuer sur les d\u00e9cisions les plus impactantes.<\/pee><!-- [et_pb_line_break_holder] -->  <\/article>\n<p><!-- [et_pb_line_break_holder] -->  <\/p>\n<article><!-- [et_pb_line_break_holder] -->    <i class=\"material-icons-two-tone\">remove_circle<\/i><!-- [et_pb_line_break_holder] -->    <pee>Auditer les processus afin d\u2019identifier les \u00e9ventuels points de blocages et dysfonctionnements.<\/pee><!-- [et_pb_line_break_holder] -->  <\/article>\n<p><!-- [et_pb_line_break_holder] -->  <\/p>\n<article><!-- [et_pb_line_break_holder] -->    <i class=\"material-icons-two-tone\">description<\/i><!-- [et_pb_line_break_holder] -->    <pee>Rassembler des informations lors des audits, et par le retour d\u2019exp\u00e9rience des acteurs du processus.<\/pee><!-- [et_pb_line_break_holder] -->  <\/article>\n<p><!-- [et_pb_line_break_holder] -->  <\/p>\n<article><!-- [et_pb_line_break_holder] -->    <i class=\"material-icons-two-tone\">analytics<\/i><!-- [et_pb_line_break_holder] -->    <pee>Contribuer \u00e0 la politique d\u2019am\u00e9lioration continue de l\u2019entreprise par des pistes d\u2019optimisation en faisant \u00e9voluer les processus en impliquant les collaborateurs.<\/pee><!-- [et_pb_line_break_holder] -->  <\/article>\n<p><!-- [et_pb_line_break_holder] -->  <\/p>\n<article><!-- [et_pb_line_break_holder] -->    <i class=\"material-icons-two-tone\">record_voice_over<\/i><!-- [et_pb_line_break_holder] -->    <pee>\u00catre l\u2019interlocuteur privil\u00e9gi\u00e9 des \u00e9ventuels prestataires externes inclus dans la d\u00e9marche processus engag\u00e9e.<\/pee><!-- [et_pb_line_break_holder] -->  <\/article>\n<p><!-- [et_pb_line_break_holder] -->  <\/p>\n<article><!-- [et_pb_line_break_holder] -->    <i class=\"material-icons-two-tone\">diversity_1<\/i><!-- [et_pb_line_break_holder] -->    <pee>Animer et communiquer, afin de s\u2019assurer de l\u2019adh\u00e9sion des \u00e9quipes.<\/pee><!-- [et_pb_line_break_holder] -->  <\/article>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; module_id=\u00a0\u00bbsymbole_diagramme_bpmn\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#ffffff\u00a0\u00bb custom_padding=\u00a0\u00bb30px||30px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb1380px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_2_font_size=\u00a0\u00bb42px\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.4em\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>Quels sont les symboles et \u00e9l\u00e9ments des diagrammes BPMN 2.0 ?<\/h2>\n<p>La norme BPMN fournit un ensemble robuste de symboles pour mod\u00e9liser diff\u00e9rents aspects des processus m\u00e9tiers. C\u2019est un ensemble de <strong>logigrammes<\/strong> permettant \u00e0 tous de pouvoir comprendre visuellement les processus. Au travers d\u2019un ensemble d\u2019\u00e9l\u00e9ments graphiques vari\u00e9s.<\/p>\n<p>Nous allons prendre l\u2019exemple suivant pour illustrer un processus en BPMN :<\/p>\n<p>[\/et_pb_text][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2023\/09\/Visuel-1-BPMN.jpg\u00a0\u00bb alt=\u00a0\u00bbProcessus m\u00e9tier BPM\u00a0\u00bb title_text=\u00a0\u00bbVisuel-1-BPMN\u00a0\u00bb show_in_lightbox=\u00a0\u00bbon\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb max_width=\u00a0\u00bb900px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<ul>\n<li>Les <strong>objets de flux<\/strong> (activit\u00e9s, \u00e9v\u00e9nements et branchements) sont des d\u00e9clencheurs qui illustrent un comportement au sein d\u2019un processus m\u00e9tier. Ces objets de flux peuvent lancer, modifier ou terminer un processus.<\/li>\n<li>Les \u201c<strong>activit\u00e9s<\/strong>\u201d, qui permettent d\u2019ex\u00e9cuter des t\u00e2ches, des sous-processus et des activit\u00e9s, sont des actions \u00e0 r\u00e9aliser pour atteindre l\u2019objectif du processus. Elles peuvent impliquer une activit\u00e9 humaine comme les t\u00e2ches utilisateurs et manuelles, mais peuvent \u00e9galement \u00eatre automatis\u00e9es dans le cadre de t\u00e2ches, services et script. Au besoin, les sous-processus permettent de sp\u00e9cifier et isoler des comportements. Elles sont repr\u00e9sent\u00e9es par des rectangles aux coins arrondis.<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2023\/12\/Visuel-1-BPMN-2.0.png\u00a0\u00bb alt=\u00a0\u00bbProduit &#8211; La conception des produits\u00a0\u00bb title_text=\u00a0\u00bbVisuel-1-BPMN-2.0&Prime; show_in_lightbox=\u00a0\u00bbon\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb700px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<ul>\n<li>Les \u201c<strong>transitions<\/strong>\u201d ou les \u201c<strong>connexions<\/strong>\u201d qui permettent de relier les diff\u00e9rentes \u00e9tapes entre elles.<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2023\/09\/Visuel-3-BPMN.jpg\u00a0\u00bb alt=\u00a0\u00bbMod\u00e8le de processus m\u00e9tier et notation &#8211; Diagramme\u00a0\u00bb title_text=\u00a0\u00bbVisuel-3-BPMN\u00a0\u00bb show_in_lightbox=\u00a0\u00bbon\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb700px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<ul>\n<li>Les \u201c<strong>passerelles<\/strong>\u201d, qui permettent d\u2019orienter les flux vers les \u00e9tapes suivantes.<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2023\/12\/les-passerelles-FR.png\u00a0\u00bb alt=\u00a0\u00bbexclusif &#8211; Diagramme\u00a0\u00bb title_text=\u00a0\u00bbles-passerelles-FR\u00a0\u00bb show_in_lightbox=\u00a0\u00bbon\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb700px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3>Les passerelles :<\/h3>\n<p>Les passerelles sont des \u00e9tapes dans le processus de divergences ou convergences du flux. Elles sont en capacit\u00e9 de d\u00e9crire le chemin de flux de s\u00e9quence d\u2019un processus.<\/p>\n<p>Elles sont repr\u00e9sent\u00e9es par des losanges, au centre duquel on peut retrouver un symbole qui indique les sorties de flux possibles. Une passerelle exclusive peut \u00eatre repr\u00e9sent\u00e9e sans pictogramme, il existe les deux possibilit\u00e9s.<br \/>\nNous pouvons voir 5 types de passerelles, parall\u00e8les, exclusifs ou inclusifs :[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_3,1_3,1_3&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb2&Prime; make_equal=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb1380px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#fbfbff\u00a0\u00bb custom_padding=\u00a0\u00bb20px|30px|20px|30px|true|true\u00a0\u00bb border_radii=\u00a0\u00bbon|5px|5px|5px|5px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2021\/08\/paralleles_gateway.png\u00a0\u00bb alt=\u00a0\u00bbLogo &#8211; Graphique\u00a0\u00bb title_text=\u00a0\u00bbparall\u00e8les_gateway\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: center;\">Les passerelles \u201cparall\u00e8les\u201d de processus qui parall\u00e9lisent ou fusionnent le flux, pour indiquer que des t\u00e2ches peuvent \u00eatre effectu\u00e9es en simultan\u00e9.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#fbfbff\u00a0\u00bb custom_padding=\u00a0\u00bb20px|30px|20px|30px|true|true\u00a0\u00bb border_radii=\u00a0\u00bbon|5px|5px|5px|5px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2021\/08\/exclusifs_gateway.png\u00a0\u00bb alt=\u00a0\u00bbGraphique &#8211; Police de caract\u00e8re\u00a0\u00bb title_text=\u00a0\u00bbexclusifs_gateway\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: center;\">Les passerelles \u201cexclusives\u201d qui orientent le processus vers une seule transition.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#fbfbff\u00a0\u00bb custom_padding=\u00a0\u00bb20px|30px|20px|30px|true|true\u00a0\u00bb border_radii=\u00a0\u00bbon|5px|5px|5px|5px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2021\/08\/inclusifs_gateway.png\u00a0\u00bb alt=\u00a0\u00bbCercle &#8211; Graphique\u00a0\u00bb title_text=\u00a0\u00bbinclusifs_gateway\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: center;\">Les passerelles \u201cinclusives\u201d qui peuvent parall\u00e9liser sous conditions.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb1380px\u00a0\u00bb custom_padding=\u00a0\u00bb10px||||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#fbfbff\u00a0\u00bb custom_padding=\u00a0\u00bb20px|30px|20px|30px|true|true\u00a0\u00bb border_radii=\u00a0\u00bbon|5px|5px|5px|5px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2023\/03\/evenementielle-1.png\u00a0\u00bb alt=\u00a0\u00bbLogo &#8211; Graphique\u00a0\u00bb title_text=\u00a0\u00bbevenementielle\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb max_height=\u00a0\u00bb115px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: center;\">Les passerelles \u201c\u00e9v\u00e9nementielles\u201d dont les conditions se basent sur des \u00e9v\u00e9nements, elle s\u2019utilise pour mettre le processus en attente de diff\u00e9rents \u00e9v\u00e9nements.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#fbfbff\u00a0\u00bb custom_padding=\u00a0\u00bb20px|30px|20px|30px|true|true\u00a0\u00bb border_radii=\u00a0\u00bbon|5px|5px|5px|5px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2023\/03\/complexe-1.png\u00a0\u00bb alt=\u00a0\u00bbLogo &#8211; Graphique\u00a0\u00bb title_text=\u00a0\u00bbcomplexe\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb max_height=\u00a0\u00bb115px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: center;\">Les passerelles \u201ccomplexes\u201d sont utilis\u00e9es pour les flux les plus complexes du processus, elles s\u2019utilisent lorsque le comportement du flux ne peut pas \u00eatre exprim\u00e9 par un autre type de passerelle.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3>Les objets de donn\u00e9es :<\/h3>\n<p>Ces objets peuvent fournir des informations importantes et strat\u00e9giques sur les donn\u00e9es d\u2019un processus.<br \/>\nD\u00e9couvrez un exemple illustrant les principaux \u00e9l\u00e9ments de base d\u2019un processus en BPMN :[\/et_pb_text][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2023\/03\/obj_donnees.png\u00a0\u00bb title_text=\u00a0\u00bbobj_donnees\u00a0\u00bb show_in_lightbox=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: left;\">Pour mieux comprendre comment fonctionne un processus en BPMN, il faut imaginer une instance de processus, comme un jeton qui avance dans le processus, et qui peut se diviser ou fusionner en fonction des actions \u00e0 r\u00e9aliser lors du traitement de cette instance de processus.<\/p>\n<p style=\"text-align: left;\">Les deux processus que nous allons pr\u00e9senter sont des processus de cycle de vie d\u2019une commande client du devis jusqu&rsquo;aux \u00e9critures comptables.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; module_class=\u00a0\u00bbver-center\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: left;\">Dans cet exemple, nous allons illustrer le choix d\u2019un type de transport pour l\u2019exp\u00e9dition d\u2019une commande et le processus d\u00e9marre avec l\u2019\u00e9v\u00e9nement de d\u00e9but \u201cCr\u00e9ation d\u2019un devis\u201d. <i class=\"material-icons-two-tone gray\" style=\"transform: translateY(7px); margin-left: 10px;\">east<\/i><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2023\/03\/crea_devis.png\u00a0\u00bb title_text=\u00a0\u00bbcrea_devis\u00a0\u00bb show_in_lightbox=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; module_class=\u00a0\u00bbver-center\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: left;\">C\u2019est \u00e0 ce moment-l\u00e0 que le demandeur va venir s\u00e9lectionner son produit puis confirmer le devis. <i class=\"material-icons-two-tone gray\" style=\"transform: translateY(7px); margin-left: 10px;\">east<\/i><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2023\/03\/seles_produit.png\u00a0\u00bb title_text=\u00a0\u00bbseles_produit\u00a0\u00bb show_in_lightbox=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; module_class=\u00a0\u00bbver-center\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: left;\">Lorsque le devis est confirm\u00e9, nous rentrons dans un sous-processus. La premi\u00e8re \u00e9tape est de venir cr\u00e9er la commande et signaler cette derni\u00e8re \u00e0 l\u2019administration des ventes.<\/p>\n<p style=\"text-align: left;\">L\u2019administration des ventes n\u2019a pas de r\u00f4le direct dans un premier temps puisque le contr\u00f4le de la validit\u00e9 de la commande se fait via une t\u00e2che r\u00e8gle m\u00e9tier. <i class=\"material-icons-two-tone gray\" style=\"transform: translateY(7px); margin-left: 10px;\">east<\/i><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2023\/03\/msg_envoi.png\u00a0\u00bb alt=\u00a0\u00bbBPM &#8211; message d&rsquo;envoi\u00a0\u00bb title_text=\u00a0\u00bbmsg_envoi\u00a0\u00bb show_in_lightbox=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; module_class=\u00a0\u00bbver-center\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: left;\">Diff\u00e9rents param\u00e8tres d\u2019entr\u00e9e permettent de d\u00e9terminer automatiquement si la commande est recevable ou non. En cas de non conformit\u00e9, un message d\u2019envoi est g\u00e9n\u00e9r\u00e9 afin de signifier au client que la commande est refus\u00e9e. <i class=\"material-icons-two-tone gray\" style=\"transform: translateY(7px); margin-left: 10px;\">east<\/i><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2023\/03\/valid_commande.png\u00a0\u00bb alt=\u00a0\u00bbBPM &#8211; validit\u00e9 de la commande non conforme\u00a0\u00bb title_text=\u00a0\u00bbvalid_commande\u00a0\u00bb show_in_lightbox=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; module_class=\u00a0\u00bbver-center\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: left;\">Si la commande est refus\u00e9e, cela m\u00e8ne alors \u00e0 une erreur. <i class=\"material-icons-two-tone gray\" style=\"transform: translateY(7px); margin-left: 10px;\">east<\/i><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2023\/03\/commande_refusee.png\u00a0\u00bb alt=\u00a0\u00bbBPM &#8211; commande refus\u00e9e\u00a0\u00bb title_text=\u00a0\u00bbcommande_refusee\u00a0\u00bb show_in_lightbox=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; module_class=\u00a0\u00bbver-center\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: left;\">Cette erreur est alors r\u00e9cup\u00e9r\u00e9e en fronti\u00e8re du sous-processus et n\u00e9cessite pour le client de passer un appel au service client avant de mettre fin d\u00e9finitivement \u00e0 tout le processus engag\u00e9. <i class=\"material-icons-two-tone gray\" style=\"transform: translateY(7px); margin-left: 10px;\">east<\/i><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2023\/03\/appel_service_client_fin_process.png\u00a0\u00bb alt=\u00a0\u00bbBPM &#8211; appel service client et fin de processus\u00a0\u00bb title_text=\u00a0\u00bbappel_service_client_fin_process\u00a0\u00bb show_in_lightbox=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; module_class=\u00a0\u00bbver-center\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: left;\">Le second sc\u00e9nario possible au sein de l\u2019administration des ventes est de partir du postulat que la commande a \u00e9t\u00e9 accept\u00e9e. Nous allons, une nouvelle fois, remonter cette information mais cette fois-ci via un \u00e9v\u00e9nement d\u2019envoi de message interm\u00e9diaire aupr\u00e8s du client pour lui confirmer que sa commande est re\u00e7ue. <i class=\"material-icons-two-tone gray\" style=\"transform: translateY(7px); margin-left: 10px;\">east<\/i><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2023\/03\/envoi_msg_commande_confirmee.png\u00a0\u00bb alt=\u00a0\u00bbBPM &#8211; appel service client et fin de processus\u00a0\u00bb title_text=\u00a0\u00bbenvoi_msg_commande_confirmee\u00a0\u00bb show_in_lightbox=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; module_class=\u00a0\u00bbver-center\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: left;\">En ce qui concerne l\u2019administration des ventes, en partant de l\u2019hypoth\u00e8se que la commande peut \u00eatre tout de suite ex\u00e9cut\u00e9e, il va falloir programmer l\u2019exp\u00e9dition. <i class=\"material-icons-two-tone gray\" style=\"transform: translateY(7px); margin-left: 10px;\">east<\/i><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2023\/03\/prog_expedition.png\u00a0\u00bb alt=\u00a0\u00bbBPM &#8211; appel service client et fin de processus\u00a0\u00bb title_text=\u00a0\u00bbprog_expedition\u00a0\u00bb show_in_lightbox=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; module_class=\u00a0\u00bbver-center\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: left;\">En parall\u00e8le nous allons signaler \u00e0 l&rsquo;entrep\u00f4t qu\u2019il faut passer dans un sous-processus de pr\u00e9paration de la commande, le sous-processus est non d\u00e9taill\u00e9e ici : <i class=\"material-icons-two-tone gray\" style=\"transform: translateY(7px); margin-left: 10px;\">east<\/i><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2023\/03\/sous_process_prepa.png\u00a0\u00bb alt=\u00a0\u00bbBPM &#8211; appel service client et fin de processus\u00a0\u00bb title_text=\u00a0\u00bbsous_process_prepa\u00a0\u00bb show_in_lightbox=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; module_class=\u00a0\u00bbver-center\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: left;\">En revanche nous avons permis l\u2019\u00e9ventualit\u00e9, au cours de ce sous-processus de pr\u00e9paration de la commande, que cette derni\u00e8re n\u00e9cessite de la sous-traitance. <i class=\"material-icons-two-tone gray\" style=\"transform: translateY(7px); margin-left: 10px;\">east<\/i><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2023\/03\/commande_sous_trait.png\u00a0\u00bb alt=\u00a0\u00bbBPM &#8211; appel service client et fin de processus\u00a0\u00bb title_text=\u00a0\u00bbcommande_sous_trait\u00a0\u00bb show_in_lightbox=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; module_class=\u00a0\u00bbver-center\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: left;\">Dans ce cas pr\u00e9sent, nous allons donc externaliser le traitement de cette commande aupr\u00e8s de la sous-traitance et attendre un retour de leur part lorsque la commande sous-trait\u00e9e sera pr\u00eate. <i class=\"material-icons-two-tone gray\" style=\"transform: translateY(7px); margin-left: 10px;\">east<\/i><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2023\/03\/recept_sous_trait.png\u00a0\u00bb alt=\u00a0\u00bbBPM &#8211; appel service client et fin de processus\u00a0\u00bb title_text=\u00a0\u00bbrecept_sous_trait\u00a0\u00bb show_in_lightbox=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; module_class=\u00a0\u00bbver-center\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: left;\">En parall\u00e8le, d\u00e8s lors que l\u2019exp\u00e9dition est pr\u00eate \u00e0 \u00eatre envoy\u00e9e lorsque la date d\u2019exp\u00e9dition est atteinte, nous allons poursuivre notre processus sur l\u2019administration des ventes. <i class=\"material-icons-two-tone gray\" style=\"transform: translateY(7px); margin-left: 10px;\">east<\/i><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2023\/03\/horloge__jaune.png\u00a0\u00bb alt=\u00a0\u00bbBPM &#8211; appel service client et fin de processus\u00a0\u00bb title_text=\u00a0\u00bbhorloge_+_jaune\u00a0\u00bb show_in_lightbox=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; module_class=\u00a0\u00bbver-center\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: left;\">L\u2019administration des ventes doit enregistrer un paiement, seulement \u00e0 la condition que le paiement ait \u00e9t\u00e9 envoy\u00e9. <i class=\"material-icons-two-tone gray\" style=\"transform: translateY(7px); margin-left: 10px;\">east<\/i><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2023\/03\/enregistrer_paiement.png\u00a0\u00bb alt=\u00a0\u00bbBPM &#8211; appel service client et fin de processus\u00a0\u00bb title_text=\u00a0\u00bbenregistrer_paiement\u00a0\u00bb show_in_lightbox=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; module_class=\u00a0\u00bbver-center\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: left;\">Pour revenir \u00e0 notre commande client, nous avons bien re\u00e7u l\u2019information que la commande \u00e9tait confirm\u00e9e.<\/p>\n<p style=\"text-align: left;\">Regardons maintenant cet \u00e9v\u00e9nement fronti\u00e8re timer de 5 jours qui, si au bout de 5 jours sans nouvelles, envoie automatiquement un mail de rappel. <i class=\"material-icons-two-tone gray\" style=\"transform: translateY(7px); margin-left: 10px;\">east<\/i><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2023\/03\/envoi_mail_rappel.png\u00a0\u00bb alt=\u00a0\u00bbBPM &#8211; appel service client et fin de processus\u00a0\u00bb title_text=\u00a0\u00bbenvoi_mail_rappel\u00a0\u00bb show_in_lightbox=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; module_class=\u00a0\u00bbver-center\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: left;\">Revenons au processus classique, la commande a \u00e9t\u00e9 confirm\u00e9e et le client est alors invit\u00e9 \u00e0 payer sa commande. En attente de r\u00e9ception de la commande, le processus stagne \u00e0 la t\u00e2che \u201crecevoir la commande\u201d. <i class=\"material-icons-two-tone gray\" style=\"transform: translateY(7px); margin-left: 10px;\">east<\/i><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2023\/03\/payer_commande_recevoir.png\u00a0\u00bb alt=\u00a0\u00bbBPM &#8211; appel service client et fin de processus\u00a0\u00bb title_text=\u00a0\u00bbpayer_commande_recevoir\u00a0\u00bb show_in_lightbox=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; module_class=\u00a0\u00bbver-center\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: left;\">D\u00e8s lors que la commande est re\u00e7ue, une \u00e9v\u00e9nement de fin d\u2019envoi de message vient signaler au deuxi\u00e8me processus (l\u2019administration des ventes), que la commande a bien \u00e9t\u00e9 re\u00e7ue. <i class=\"material-icons-two-tone gray\" style=\"transform: translateY(7px); margin-left: 10px;\">east<\/i><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2023\/03\/commande_terminee.png\u00a0\u00bb alt=\u00a0\u00bbBPM &#8211; appel service client et fin de processus\u00a0\u00bb title_text=\u00a0\u00bbcommande_terminee\u00a0\u00bb show_in_lightbox=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; module_class=\u00a0\u00bbver-center\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: left;\">Quand la commande a bien \u00e9t\u00e9 re\u00e7ue, nous allons venir via une t\u00e2che script g\u00e9n\u00e9rer automatiquement les ligne d\u2019\u00e9critures dans notre syst\u00e8me et mettre fin \u00e0 l\u2019ensemble du processus de vie d\u2019une commande, de sa situation de devis \u00e0 la situation d\u2019\u00e9criture comptable. <i class=\"material-icons-two-tone gray\" style=\"transform: translateY(7px); margin-left: 10px;\">east<\/i><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb30px||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<a href=\"https:\/\/axelor.com\/fr\/lapport-du-bpm-dans-lindustrie\/\" class=\"second-link\"><span>En savoir plus sur le BPM dans l&rsquo;industrie<\/span><i class=\"material-icons-two-tone\">keyboard_return<\/i><\/a>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2023\/03\/gen_lignes_fin_process.png\u00a0\u00bb alt=\u00a0\u00bbBPM &#8211; appel service client et fin de processus\u00a0\u00bb title_text=\u00a0\u00bbgen_lignes_fin_process\u00a0\u00bb show_in_lightbox=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; module_id=\u00a0\u00bbbpmn-vs-bpm\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb use_background_color_gradient=\u00a0\u00bbon\u00a0\u00bb background_color_gradient_direction=\u00a0\u00bb45deg\u00a0\u00bb background_color_gradient_stops=\u00a0\u00bb#0d021e 0%|#010177 100%\u00a0\u00bb background_color_gradient_start=\u00a0\u00bb#0d021e\u00a0\u00bb background_color_gradient_end=\u00a0\u00bb#010177&Prime; background_enable_image=\u00a0\u00bboff\u00a0\u00bb parallax=\u00a0\u00bbon\u00a0\u00bb parallax_method=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb1380px\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb header_2_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb header_2_font_size=\u00a0\u00bb42px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2 style=\"text-align: center;\">BPMN vs BPM : quelle est la diff\u00e9rence ?<\/h2>\n<p style=\"text-align: center;color:#ffffff !important;\">La diff\u00e9rence entre BPM et BPMN est simple :<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_3_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb background_color=\u00a0\u00bbrgba(255,255,255,0.15)\u00a0\u00bb custom_padding=\u00a0\u00bb30px||30px||true|true\u00a0\u00bb border_radii=\u00a0\u00bbon|4px|4px|4px|4px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3 style=\"text-align: center;\">BPM<\/h3>\n<p style=\"text-align: center; color: #ffffff !important;\">Le <a href=\"https:\/\/axelor.com\/fr\/quest-ce-que-le-bpm\/\">Business Process Management<\/a> est une m\u00e9thode d\u2019organisation.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=\u00a0\u00bbhttps:\/\/axelor.com\/fr\/formation-bpm-low-code\/\u00a0\u00bb button_text=\u00a0\u00bbFormations BPM\u00a0\u00bb button_alignment=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb button_bg_color=\u00a0\u00bb#3ecf8e\u00a0\u00bb button_border_width=\u00a0\u00bb0px\u00a0\u00bb button_use_icon=\u00a0\u00bboff\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb10px|40px|10px|40px|true|true\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset1&Prime; box_shadow_vertical=\u00a0\u00bb0px\u00a0\u00bb box_shadow_blur=\u00a0\u00bb43px\u00a0\u00bb box_shadow_spread=\u00a0\u00bb4px\u00a0\u00bb box_shadow_color=\u00a0\u00bbrgba(62,207,142,0.79)\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb button_bg_color__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb button_bg_color__hover=\u00a0\u00bbrgba(62,207,142,0.7)\u00a0\u00bb button_bg_enable_color__hover=\u00a0\u00bbon\u00a0\u00bb][\/et_pb_button][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_3_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb background_color=\u00a0\u00bbrgba(255,255,255,0.15)\u00a0\u00bb custom_padding=\u00a0\u00bb30px||30px||true|true\u00a0\u00bb border_radii=\u00a0\u00bbon|4px|4px|4px|4px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3 style=\"text-align: center;\">BPMN<\/h3>\n<p style=\"text-align: center; color: #ffffff !important;\">Le BPMN est une norme codifi\u00e9e.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=\u00a0\u00bbhttps:\/\/axelor.com\/fr\/formation-bpmn\/\u00a0\u00bb url_new_window=\u00a0\u00bbon\u00a0\u00bb button_text=\u00a0\u00bbFormations BPMN\u00a0\u00bb button_alignment=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb button_bg_color=\u00a0\u00bb#3ecf8e\u00a0\u00bb button_border_width=\u00a0\u00bb0px\u00a0\u00bb button_use_icon=\u00a0\u00bboff\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb10px|40px|10px|40px|true|true\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset1&Prime; box_shadow_vertical=\u00a0\u00bb0px\u00a0\u00bb box_shadow_blur=\u00a0\u00bb43px\u00a0\u00bb box_shadow_spread=\u00a0\u00bb4px\u00a0\u00bb box_shadow_color=\u00a0\u00bbrgba(62,207,142,0.79)\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb button_bg_color__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb button_bg_color__hover=\u00a0\u00bbrgba(62,207,142,0.7)\u00a0\u00bb button_bg_enable_color__hover=\u00a0\u00bbon\u00a0\u00bb][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; module_id=\u00a0\u00bbavantages-bpm\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#f5f5ff\u00a0\u00bb custom_padding=\u00a0\u00bb30px||30px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb1380px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_2_font_size=\u00a0\u00bb42px\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.4em\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>Quels sont les avantages du BPM ?<\/h2>\n<p style=\"text-align: left;\">Il y a de nombreux avantages \u00e0 utiliser un <a href=\"https:\/\/axelor.com\/fr\/choisir-sa-solution-bpm\/\">outil BPM<\/a> pour la gestion des processus m\u00e9tiers :<\/p>\n<p>[\/et_pb_text][et_pb_code _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<style><!-- [et_pb_line_break_holder] -->  .grid._5{<!-- [et_pb_line_break_holder] -->    display:grid;<!-- [et_pb_line_break_holder] -->    grid-template-columns: 1fr 1fr 1fr 1fr 1fr;<!-- [et_pb_line_break_holder] -->    grid-gap:10px;<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] -->  @media (max-width: 769px){<!-- [et_pb_line_break_holder] -->    .grid._5{grid-template-columns: 1fr 1fr;}<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] -->  @media (max-width: 530px){<!-- [et_pb_line_break_holder] -->    .grid._5{grid-template-columns: 1fr;}<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --><\/style>\n<p><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"grid _5\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<article><!-- [et_pb_line_break_holder] -->    <i class=\"material-icons-two-tone\">grid_view<\/i><!-- [et_pb_line_break_holder] -->    <pee>Une notation visuelle et claire qui permet de ma\u00eetriser la complexit\u00e9<\/pee><!-- [et_pb_line_break_holder] -->  <\/article>\n<p><!-- [et_pb_line_break_holder] -->  <\/p>\n<article><!-- [et_pb_line_break_holder] -->    <i class=\"material-icons-two-tone\">autorenew<\/i><!-- [et_pb_line_break_holder] -->    <pee>Un format commun automatisable<\/pee><!-- [et_pb_line_break_holder] -->  <\/article>\n<p><!-- [et_pb_line_break_holder] -->  <\/p>\n<article><!-- [et_pb_line_break_holder] -->    <i class=\"material-icons-two-tone\">language<\/i><!-- [et_pb_line_break_holder] -->    <pee>Un langage unifi\u00e9 qui am\u00e9liore la collaboration car compr\u00e9hensible m\u00eame en dehors de votre organisation<\/pee><!-- [et_pb_line_break_holder] -->  <\/article>\n<p><!-- [et_pb_line_break_holder] -->  <\/p>\n<article><!-- [et_pb_line_break_holder] -->    <i class=\"material-icons-two-tone\">multiple_stop<\/i><!-- [et_pb_line_break_holder] -->    <pee>Une interop\u00e9rabilit\u00e9 entre plusieurs organisations et plusieurs outils<\/pee><!-- [et_pb_line_break_holder] -->  <\/article>\n<p><!-- [et_pb_line_break_holder] -->  <\/p>\n<article><!-- [et_pb_line_break_holder] -->    <i class=\"material-icons-two-tone\">groups<\/i><!-- [et_pb_line_break_holder] -->    <pee>Une norme \u00e9volutive gr\u00e2ce \u00e0 une communaut\u00e9 active, pour r\u00e9pondre aux besoins m\u00e9tiers qui changent sans cesse<\/pee><!-- [et_pb_line_break_holder] -->  <\/article>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; module_id=\u00a0\u00bbreussir-modelisation\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb custom_padding=\u00a0\u00bb30px||30px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb1380px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2022\/07\/module_produit.png\u00a0\u00bb alt=\u00a0\u00bbIllustration &#8211; Graphiques vectoriels\u00a0\u00bb title_text=\u00a0\u00bbmodule_produit\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_2_font_size=\u00a0\u00bb42px\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.4em\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>Comment r\u00e9ussir la mod\u00e9lisation ?<\/h2>\n<p>Identifiez le ou les \u00e9l\u00e9ment(s) d\u00e9clencheur(s) du processus et les \u00e9tapes qui jalonnent le processus. <\/p>\n<p>Visualisez clairement l\u2019objectif du processus. Afin de produire une mod\u00e9lisation efficace le but \u00e0 atteindre doit \u00eatre clairement explicit\u00e9 et valid\u00e9 par les acteurs m\u00e9tiers. Une phase de relecture et de validation des processus avec les acteurs m\u00e9tiers cl\u00e9s est extr\u00eamement recommand\u00e9e.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb1380px\u00a0\u00bb custom_margin=\u00a0\u00bb0px||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: left;\">Enfin, d\u00e9finissez des indicateurs de performance r\u00e9alistes et quantifiables, ainsi vous pourrez juger facilement de l&rsquo;efficacit\u00e9 de vos processus.<\/p>\n<p style=\"text-align: left;\">En tentant d\u2019optimiser les processus, il est assez ais\u00e9 de les complexifier. Gardez donc \u00e0 l\u2019esprit que clart\u00e9 et simplicit\u00e9 sont les ma\u00eetres mots pour une mod\u00e9lisation r\u00e9ussie.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; module_id=\u00a0\u00bbpourquoi-bpm-axelor\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#f5f5ff\u00a0\u00bb custom_padding=\u00a0\u00bb30px||30px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb1380px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_2_font_size=\u00a0\u00bb42px\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.4em\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>Pourquoi choisir le logiciel BPM d&rsquo;Axelor pour mod\u00e9liser vos processus m\u00e9tier ?<\/h2>\n<p style=\"text-align: left;\">Le <a href=\"https:\/\/axelor.com\/fr\/choisir-sa-solution-bpm\/\">logiciel BPM<\/a> Axelor, en conformit\u00e9 avec la norme BPMN 2.0 est pens\u00e9 pour une prise en main <strong>simple et intuitive<\/strong> \u00e0 travers une interface visuelle. Il vous permet de mod\u00e9liser, mettre en \u0153uvre, ex\u00e9cuter et contr\u00f4ler les diff\u00e9rentes \u00e9tapes de votre processus m\u00e9tier. L\u2019<a href=\"https:\/\/axelor.com\/fr\/la-revolution-bpm-low-code\/\">outil BPM<\/a> joue un r\u00f4le cl\u00e9 dans la r\u00e9duction des co\u00fbts, dans l\u2019am\u00e9lioration de votre <strong>r\u00e9activit\u00e9 organisationnelle<\/strong> et dans l\u2019optimisation de votre productivit\u00e9.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb30px||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<a href=\"https:\/\/axelor.com\/fr\/processus-de-pilotage\/\" class=\"second-link\"><span>D\u00e9couvrez comment am\u00e9liorer votre processus de pilotage<\/span><i class=\"material-icons-two-tone\">keyboard_return<\/i><\/a>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2022\/03\/partenaires_v01.png\u00a0\u00bb alt=\u00a0\u00bbIllustration &#8211; Stock illustration\u00a0\u00bb title_text=\u00a0\u00bbpartenaires_v01&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb1380px\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>L\u2019avantage de l\u2019utilisation du BPM Axelor r\u00e9side dans sa capacit\u00e9 \u00e0 se rendre <strong>compr\u00e9hensible<\/strong> pour les intervenants de tous les niveaux (techniques ou non). Cr\u00e9ez facilement des organigrammes de programmation BPMN professionnels avec des mod\u00e8les pr\u00eats \u00e0 l\u2019emploi ou bien \u00e0 l\u2019aide de fonctionnalit\u00e9s intuitives, telles que le <strong>glisser-d\u00e9poser<\/strong>.<\/p>\n<p>Le BPMN a beau \u00eatre un langage synth\u00e9tique, il n\u2019en reste pas moins <strong>complet et puissant<\/strong>. La richesse des pictogrammes disponibles permet de mod\u00e9liser tous les processus m\u00e9tiers, m\u00eame les plus complexes. C&rsquo;est pour ces multiples raisons que l&rsquo;utilisation de la norme BPMN repr\u00e9sente un <strong>v\u00e9ritable atout concurrentiel<\/strong> ainsi qu&rsquo;un <strong>acc\u00e9l\u00e9rateur de performance<\/strong> pour votre entreprise.<\/p>\n<p>Pour aller plus loin, n\u2019h\u00e9sitez pas \u00e0 d\u00e9couvrir notre livre blanc sur la norme BPMN ou bien \u00e0 suivre notre chaine YouTube o\u00f9 nous postons r\u00e9guli\u00e8rement des tutoriels et des cas d\u2019applications.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_button button_url=\u00a0\u00bbhttps:\/\/axelor.com\/fr\/livre-blanc-bpmn-fr\/\u00a0\u00bb button_text=\u00a0\u00bbLivre blanc BPMN\u00a0\u00bb button_alignment=\u00a0\u00bbright\u00a0\u00bb button_alignment_tablet=\u00a0\u00bbcenter\u00a0\u00bb button_alignment_phone=\u00a0\u00bbcenter\u00a0\u00bb button_alignment_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb button_bg_color=\u00a0\u00bb#3ecf8e\u00a0\u00bb button_border_width=\u00a0\u00bb0px\u00a0\u00bb button_use_icon=\u00a0\u00bboff\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb10px|40px|10px|40px|true|true\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset1&Prime; box_shadow_vertical=\u00a0\u00bb0px\u00a0\u00bb box_shadow_blur=\u00a0\u00bb43px\u00a0\u00bb box_shadow_spread=\u00a0\u00bb4px\u00a0\u00bb box_shadow_color=\u00a0\u00bbrgba(62,207,142,0.79)\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb button_bg_color__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb button_bg_color__hover=\u00a0\u00bbrgba(62,207,142,0.7)\u00a0\u00bb button_bg_enable_color__hover=\u00a0\u00bbon\u00a0\u00bb][\/et_pb_button][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_button button_url=\u00a0\u00bbhttps:\/\/www.youtube.com\/c\/AxelorApps\/featured\u00a0\u00bb url_new_window=\u00a0\u00bbon\u00a0\u00bb button_text=\u00a0\u00bbCha\u00eene youtube\u00a0\u00bb button_alignment=\u00a0\u00bbleft\u00a0\u00bb button_alignment_tablet=\u00a0\u00bbcenter\u00a0\u00bb button_alignment_phone=\u00a0\u00bbcenter\u00a0\u00bb button_alignment_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb button_bg_color=\u00a0\u00bb#3ecf8e\u00a0\u00bb button_border_width=\u00a0\u00bb0px\u00a0\u00bb button_use_icon=\u00a0\u00bboff\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb10px|40px|10px|40px|true|true\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset1&Prime; box_shadow_vertical=\u00a0\u00bb0px\u00a0\u00bb box_shadow_blur=\u00a0\u00bb43px\u00a0\u00bb box_shadow_spread=\u00a0\u00bb4px\u00a0\u00bb box_shadow_color=\u00a0\u00bbrgba(62,207,142,0.79)\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb button_bg_color__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb button_bg_color__hover=\u00a0\u00bbrgba(62,207,142,0.7)\u00a0\u00bb button_bg_enable_color__hover=\u00a0\u00bbon\u00a0\u00bb][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Axelor > Guide BPM > Norme BPMN 2.0 : d\u00e9finition, principes et exemplesBPMN 2.0Qu\u2019est-ce que la norme BPMN 2.0 ? Le Business Process Model and Notation (BPMN) est une norme g\u00e9r\u00e9e par un organisme international, l\u2019Object Management Group (OMG), qui est \u00e0 l\u2019origine de la norme UML. Sa cr\u00e9ation remonte \u00e0 2004, et la version actuelle est la 2.0 depuis 2013. L\u2019OMG [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","inline_featured_image":false,"footnotes":""},"class_list":["post-256363","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Norme BPMN 2.0 : d\u00e9finition, principes et exemples | Axelor<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez qu&#039;est-ce que la norme BPMN 2.0 (Business Process Model and Notation), son fonctionnement ainsi que des exemples concrets pour mieux comprendre.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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