{"id":344417,"date":"2022-07-26T18:40:16","date_gmt":"2022-07-26T16:40:16","guid":{"rendered":"https:\/\/axelor.com\/?page_id=344417"},"modified":"2024-03-21T13:22:36","modified_gmt":"2024-03-21T12:22:36","slug":"cas-client-fnath","status":"publish","type":"page","link":"https:\/\/axelor.com\/fr\/cas-client-fnath\/","title":{"rendered":"Cas client Fnath"},"content":{"rendered":"

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Cas Client Fnath<\/p>\n

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L’association s\u2019appuie sur la plateforme Low Code d\u2019Axelor pour d\u00e9mat\u00e9rialiser ses donn\u00e9es<\/h1>\n

Seule association repr\u00e9sentative au plan national de toutes les victimes du travail, accident ou maladie, et reconnue d\u2019utilit\u00e9 publique, la FNATH, en choisissant Axelor, dispose aujourd\u2019hui d\u2019une solution permettant l\u2019optimisation du parcours adh\u00e9rents de ses membres, tout en \u00e9tant capable de proposer de nouveaux services et une r\u00e9ponse plus rapide aux demandes.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.23.1″ _module_preset=”default” custom_padding=”75px||75px||true|false” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.23.1″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_direction=”45deg” background_color_gradient_stops=”#0d021e 0%|#010165 100%” width=”70%” width_tablet=”70%” width_phone=”90%” width_last_edited=”on|phone” max_width=”1380px” module_alignment=”center” custom_margin=”||||true|false” custom_padding=”40px||30px||false|false” border_radii=”on|5px|5px|5px|5px” box_shadow_style=”preset3″ box_shadow_blur=”80px” box_shadow_spread=”0px” box_shadow_color=”rgba(0,0,0,0.13)” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” max_width=”70%” max_width_tablet=”70%” max_width_phone=”90%” max_width_last_edited=”on|phone” module_alignment=”center” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

\u201c Axelor nous a permis de d\u00e9mat\u00e9rialiser l\u2019ensemble de nos documents et d\u2019offrir un acc\u00e8s \u00e0 la plateforme quel que soit le canal utilis\u00e9. Cela nous a permis d\u2019optimiser notre gestion des adh\u00e9rents et d\u2019am\u00e9liorer drastiquement le service que nous apportons \u00e0 nos membres. Aujourd\u2019hui, l\u2019ensemble de nos membres \u00e9tant form\u00e9 et la solution bien prise en main, nous allons passer \u00e0 l\u2019\u00e9tape suivante : la gestion de nos donateurs non-membres. \u201d<\/p>\n

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Henri Allambret – Directeur g\u00e9n\u00e9ral de la FNATH et titulaire du mandat de secr\u00e9taire g\u00e9n\u00e9ral<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”off|desktop” _builder_version=”4.23.1″ _module_preset=”default” custom_padding=”0px||||false|false” custom_padding_tablet=”||||false|false” custom_padding_phone=”0px||||false|false” locked=”off” global_colors_info=”{}”][et_pb_row module_class=”ver-center” _builder_version=”4.23.1″ _module_preset=”default” width_tablet=”” width_phone=”90%” width_last_edited=”on|phone” max_width=”1380px” custom_margin=”||||false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23.1″ _module_preset=”default” custom_padding=”30px|30px|30px|30px|true|true” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” custom_margin=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

L’entreprise<\/h2>\n

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Seule association repr\u00e9sentative au plan national de toutes les victimes du travail, accident ou maladie, et reconnue d\u2019utilit\u00e9 publique, la FNATH, cr\u00e9\u00e9e en 1921, agit au quotidien pour alerter la soci\u00e9t\u00e9 civile sur les d\u00e9rives de la sant\u00e9 au travail et sur la citoyennet\u00e9 des personnes handicap\u00e9es, et remplit \u00e9galement un r\u00f4le de sensibilisation sur les questions d\u2019acc\u00e8s aux soins pour tous.<\/p>\n

En 2022, elle est pr\u00e9sente partout en France et compte 100 000 adh\u00e9rents r\u00e9partis au sein de 40 structures d\u00e9partementales ou interd\u00e9partementales, ce qui repr\u00e9sente plus de 800 sections locales.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=”ver-center” _builder_version=”4.23.1″ _module_preset=”default” width_tablet=”” width_phone=”90%” width_last_edited=”on|phone” max_width=”1380px” custom_margin=”||||false|false” custom_margin_tablet=”85px||||false|false” custom_margin_phone=”20px||||false|false” custom_margin_last_edited=”off|desktop” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23.1″ _module_preset=”default” custom_padding=”30px|30px|30px|30px|true|true” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” custom_margin=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

Le d\u00e9fi<\/h2>\n

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Lorsqu\u2019une personne adh\u00e8re ou renouvelle son adh\u00e9sion \u00e0 la FNATH, la cotisation est vers\u00e9e \u00e0 la section locale, laquelle fait ensuite remonter l\u2019information au D\u00e9partement, lequel fait enfin remonter l\u2019information \u00e0 la F\u00e9d\u00e9ration. En multipliant les \u00e9chelons, les d\u00e9lais de traitement prenaient du temps et il \u00e9tait extr\u00eamement compliqu\u00e9 d\u2019obtenir une liste d\u2019adh\u00e9rents \u00e0 jour \u00e0 l\u2019instant T. De la m\u00eame fa\u00e7on, le recueil des cotisations ainsi que la ventilation du montant entre les diff\u00e9rents niveaux posaient un r\u00e9el probl\u00e8me.<\/p>\n

Face \u00e0 ces complications, la FNATH d\u00e9cide alors de s\u2019\u00e9quiper d\u2019un logiciel ERP<\/a> et d\u2019un CRM ergonomiques, faciles d\u2019utilisation et performants, qui puissent \u00eatre reli\u00e9s directement aux donn\u00e9es des adh\u00e9rents.<\/p>\n

\n

Certains de nos membres payaient \u00e0 l\u2019occasion des assembl\u00e9es g\u00e9n\u00e9rales au niveau local, quand d\u2019autres pr\u00e9f\u00e9raient payer par ch\u00e8que envoy\u00e9 \u00e0 la f\u00e9d\u00e9ration et d\u2019autres encore se mettaient \u00e0 jour de leur cotisation par virement bancaire. Pour disposer d\u2019une vision claire et \u00e0 jour, la t\u00e2che \u00e9tait extr\u00eamement compliqu\u00e9e. D\u2019autant plus que notre syst\u00e8me de l\u2019\u00e9poque ne r\u00e9pondait plus \u00e0 nos besoins et s\u2019av\u00e9rait incapable d\u2019\u00e9voluer en fonction de l\u2019\u00e9volution de la f\u00e9d\u00e9ration.
\n<\/span><\/p><\/blockquote>\n<\/figure>\n

La nouvelle solution devait permettre la gestion du fichier adh\u00e9rent, de produire des documents et les envoyer facilement, de g\u00e9rer l\u2019encaissement des cotisations, m\u00eame celles r\u00e9gl\u00e9es par virement ou par pr\u00e9l\u00e8vements, proposer un mode de paiement par carte bancaire sur le site de la f\u00e9d\u00e9ration. Enfin, le nouveau syst\u00e8me devait permettre de g\u00e9rer la r\u00e9partition des cotisations entre les diff\u00e9rentes instances de la FNATH.<\/p>\n

\n

La solution d\u2019Axelor s\u2019est tr\u00e8s vite impos\u00e9e d\u2019elle-m\u00eame comme une alternative aux ERP traditionnels. En effet, elle permettait d\u2019adresser l\u2019ensemble de nos besoins avec une mise en place ais\u00e9e. En outre, nos diff\u00e9rents partenaires techniques ont tous \u00e9t\u00e9 unanimes sur l\u2019excellence technologique d\u2019Axelor et sur la qualit\u00e9 et la disponibilit\u00e9 du support.
\n<\/span><\/p><\/blockquote>\n<\/figure>\n

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Notre solution<\/h2>\n

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Une fois la solution d\u2019Axelor choisie, la FNATH va basculer l\u2019ensemble de ses donn\u00e9es sur la nouvelle plateforme. Pour ce faire, Axelor va fournir une fiche de transfert, reprenant la d\u00e9marche \u00e0 suivre. Et en moins de 6 mois l\u2019ensemble des donn\u00e9es sont import\u00e9es dans Axelor.<\/p>\n

Ensuite, la FNATH va s\u2019appuyer sur Axelor pour former ses b\u00e9n\u00e9voles et salari\u00e9s \u00e0 l\u2019utilisation de la plateforme.<\/p>\n

Ce sont ainsi 8 formations d\u00e9partementales qui vont \u00eatre organis\u00e9es par les consultants d\u2019Axelor prenant en compte l\u2019ensemble des niveaux et besoins de la FNATH.<\/p>\n

Pour les sections locales, les intervenants FNATH vont ainsi apprendre \u00e0 d\u00e9finir les diff\u00e9rentes autorisations d\u2019acc\u00e8s, entre la consultation seule des donn\u00e9es, la possibilit\u00e9 d\u2019intervenir uniquement sur le fichier d\u2019adh\u00e9rents de la section locale. En outre, les participants \u00e0 la formation vont apprendre \u00e0 utiliser Axelor depuis leur smartphone.<\/p>\n

Du point de vue d\u00e9partemental et f\u00e9d\u00e9ral, au-del\u00e0 de l\u2019utilisation classique de la plateforme Axelor, les participants vont apprendre toutes les subtilit\u00e9s de la solution pour le traitement juridique des affaires transmises \u00e0 la FNATH par ses membres, de la prise en charge du dossier \u00e0 sa conclusion, en passant par un suivi pr\u00e9cis et en temps r\u00e9el.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=”ver-center” _builder_version=”4.23.1″ _module_preset=”default” width_tablet=”” width_phone=”90%” width_last_edited=”on|phone” max_width=”1380px” custom_margin=”||||false|false” custom_margin_tablet=”75px||||false|false” custom_margin_phone=”20px||||false|false” custom_margin_last_edited=”off|desktop” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23.1″ _module_preset=”default” custom_padding=”30px|30px|30px|30px|true|true” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” custom_margin=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

Les r\u00e9sultats<\/h2>\n

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Au-del\u00e0 de la gestion simple des fichiers d\u2019adh\u00e9rents, Axelor permet \u00e0 la FNATH de r\u00e9aliser des mailings cibl\u00e9s \u00e0 ses membres et de r\u00e9aliser des statistiques pr\u00e9cises.<\/p>\n

En outre, gr\u00e2ce \u00e0 la plateforme Low Code d\u2019Axelor, la FNATH a pu optimiser sa qualit\u00e9 d\u2019accueil, en int\u00e9grant le suivi juridique des dossiers de ses adh\u00e9rents.<\/p>\n

Du point de vue juridique, Axelor a permis \u00e0 la FNATH de mettre en place sur son site une plateforme de consultation juridique, permettant aux 100 000 membres de la f\u00e9d\u00e9ration de poser des questions, de d\u00e9poser des pi\u00e8ces (y compris complexes) et d\u2019obtenir une r\u00e9ponse sous 48 heures. Ce sont ainsi 20 000 dossiers qui sont g\u00e9r\u00e9s par an de fa\u00e7on optimale par la f\u00e9d\u00e9ration au travers d\u2019Axelor.<\/p>\n

\n

Axelor nous a permis de d\u00e9mat\u00e9rialiser l\u2019ensemble de nos documents et d\u2019offrir un acc\u00e8s \u00e0 la plateforme quel que soit le canal utilis\u00e9. Cela nous a permis d\u2019optimiser notre gestion des adh\u00e9rents et d\u2019am\u00e9liorer drastiquement le service que nous apportons \u00e0 nos membres. Aujourd\u2019hui, l\u2019ensemble de nos membres \u00e9tant form\u00e9 et la solution bien prise en main, nous allons passer \u00e0 l\u2019\u00e9tape suivante : la gestion de nos donateurs non-membres.
\n<\/span><\/blockquote>

\u2014 Henri Allambret, directeur g\u00e9n\u00e9ral de la FNATH<\/cite><\/figcaption><\/figure>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_class=”dark cta-section” _builder_version=”4.16″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_direction=”220deg” background_color_gradient_stops=”#010165 0%|#010132 100%” background_color_gradient_start=”#010165″ background_color_gradient_end=”#010132″ background_image=”https:\/\/axelor.com\/wp-content\/uploads\/2023\/04\/icone-x-blanc-opacity.svg” background_size=”contain” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” width=”90%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text module_class=”look-h1″ _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Nous pouvons vous accompagner
\ndans votre transformation num\u00e9rique<\/p>\n

[\/et_pb_text][et_pb_code _builder_version=”4.23.1″ _module_preset=”default” custom_margin=”auto||auto||true|false” custom_css_main_element=”width:fit-content;||margin: auto;” locked=”off” global_colors_info=”{}”]Contactez-nous<\/pee><\/a>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_class=”light-gray-bg” _builder_version=”4.23.1″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.23.1″ _module_preset=”default” max_width=”1484px” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Ressources associ\u00e9es<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” _builder_version=”4.23.1″ _module_preset=”default” max_width=”1380px” hover_enabled=”0″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″][et_pb_column type=”1_3″ _builder_version=”4.23.1″ _module_preset=”default” background_color=”#FFFFFF” custom_css_main_element=”box-shadow:rgba(1,1,101,0.05) 0 2px 40px 0;||transition: box-shadow .3s ease-out 0s, transform .3s ease-out 0s, opacity .2s ease-out 0s !important;” border_radii=”on|5px|5px|5px|5px” global_colors_info=”{}”][et_pb_image src=”https:\/\/axelor.com\/wp-content\/uploads\/2024\/03\/socotec-miniature.jpg” align=”center” _builder_version=”4.23.1″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″ title_text=”socotec-miniature”][\/et_pb_image][et_pb_text module_class=”back-title” _builder_version=”4.23.1″ _module_preset=”default” custom_padding=”|30px||30px|false|true” global_colors_info=”{}”]<\/p>\n

Cas Client<\/p>\n

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Socotec Monitoring<\/h3>\n

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Socotec Monitoring, devait se doter d\u2019une solution lui permettant de couvrir toutes les fonctionnalit\u00e9s classiques d\u2019un outil de gestion d\u2019entreprise, de la gestion des achats, \u00e0 la gestion des stocks, la gestion des ventes…<\/p>\n

[\/et_pb_text][et_pb_code _builder_version=”4.23.1″ _module_preset=”default” custom_padding=”|30px|30px|30px|false|true” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]Acc\u00e9der \u00e0 l’article<\/span>keyboard_return<\/i><\/a>[\/et_pb_code][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.23.1″ _module_preset=”default” background_color=”#FFFFFF” custom_css_main_element=”box-shadow:rgba(1,1,101,0.05) 0 2px 40px 0;||transition: box-shadow .3s ease-out 0s, transform .3s ease-out 0s, opacity .2s ease-out 0s !important;” border_radii=”on|5px|5px|5px|5px” global_colors_info=”{}”][et_pb_image src=”https:\/\/axelor.com\/wp-content\/uploads\/2024\/03\/bon-dici-miniature.jpg” align=”center” _builder_version=”4.23.1″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” alt=”\u00c9nergie solaire – \u00c9nergie” sticky_enabled=”0″ title_text=”bon-d’ici-miniature”][\/et_pb_image][et_pb_text module_class=”back-title” _builder_version=”4.23.1″ _module_preset=”default” custom_padding=”|30px||30px|false|true” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Cas Client<\/p>\n

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Bon D’ici<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” min_height=”200px” max_height=”300px” custom_padding=”|30px||30px|false|true” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Dans le cadre de sa d\u00e9marche de d\u00e9veloppement durable, Bon D\u2019ici s\u2019attache \u00e0 limiter au maximum son empreinte carbone. C\u2019est ainsi tout naturellement qu\u2019une des pr\u00e9occupations concerne la d\u00e9mat\u00e9rialisation des documents.<\/p>\n

[\/et_pb_text][et_pb_code _builder_version=”4.23.1″ _module_preset=”default” custom_padding=”|30px|30px|30px|false|true” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]Acc\u00e9der \u00e0 l’article<\/span>keyboard_return<\/i><\/a>[\/et_pb_code][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.23.1″ _module_preset=”default” background_color=”#FFFFFF” custom_css_main_element=”box-shadow:rgba(1,1,101,0.05) 0 2px 40px 0;||transition: box-shadow .3s ease-out 0s, transform .3s ease-out 0s, opacity .2s ease-out 0s !important;” border_radii=”on|5px|5px|5px|5px” global_colors_info=”{}”][et_pb_image src=”https:\/\/axelor.com\/wp-content\/uploads\/2024\/03\/soregis-miniature.jpg” align=”center” _builder_version=”4.23.1″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” title_text=”soregis-miniature” sticky_enabled=”0″][\/et_pb_image][et_pb_text module_class=”back-title” _builder_version=”4.23.1″ _module_preset=”default” custom_padding=”|30px||30px|false|true” global_colors_info=”{}”]<\/p>\n

Cas Client<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” header_3_font_size=”30px” custom_margin=”||0px||false|false” custom_padding=”|30px||30px|false|true” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Sor\u00e9gies<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” min_height=”200px” max_height=”300px” custom_padding=”|30px||30px|false|true” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Pour s\u2019adapter aux \u00e9volutions r\u00e9glementaires du march\u00e9 et lancer de nouvelles offres, l\u2019\u00e9quipe informatique de Sor\u00e9gies a souhait\u00e9 d\u00e9velopper une solution de gestion d\u2019entreprise \u00ab maison \u00bb con\u00e7ue sp\u00e9cialement pour elle et prenant en compte ses sp\u00e9cificit\u00e9s.<\/p>\n

[\/et_pb_text][et_pb_code _builder_version=”4.23.1″ _module_preset=”default” custom_padding=”|30px|30px|30px|false|true” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]Acc\u00e9der \u00e0 l’article<\/span>keyboard_return<\/i><\/a>[\/et_pb_code][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.23.1″ _module_preset=”default” max_width=”1380px” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_code _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

<\/p>\n
<\/div>\n

Voir tous nos cas clients keyboard_return<\/i><\/pee><\/a><\/div>\n

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Cas Client FnathL’association s\u2019appuie sur la plateforme Low Code d\u2019Axelor pour d\u00e9mat\u00e9rialiser ses donn\u00e9es Seule association repr\u00e9sentative au plan national de toutes les victimes du travail, accident ou maladie, et reconnue d\u2019utilit\u00e9 publique, la FNATH, en choisissant Axelor, dispose aujourd\u2019hui d\u2019une solution permettant l\u2019optimisation du parcours adh\u00e9rents de ses membres, tout en \u00e9tant capable de […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","inline_featured_image":false,"footnotes":""},"acf":[],"yoast_head":"\nD\u00e9couvrez le cas client Fnath | Axelor<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez le cas client de la FNATH qui s\u2019appuie sur la plateforme Low-code 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