{"id":381733,"date":"2025-05-21T13:13:09","date_gmt":"2025-05-21T11:13:09","guid":{"rendered":"https:\/\/axelor.com\/?page_id=381733"},"modified":"2025-06-10T10:54:33","modified_gmt":"2025-06-10T08:54:33","slug":"gestion-des-interventions","status":"publish","type":"page","link":"https:\/\/axelor.com\/fr\/gestion-des-interventions\/","title":{"rendered":"Gestion des interventions"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.23.1″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_direction=”20deg” background_color_gradient_stops=”#0d021e 0%|#010177 100%” background_color_gradient_start=”#0d021e” background_color_gradient_end=”#010177″ background_image=”https:\/\/axelor.com\/wp-content\/uploads\/2023\/12\/equipe-au-travail.png” background_position=”bottom_center” background_repeat=”repeat” custom_margin=”||||false|false” custom_padding=”0px||0px||true|false” locked=”off” global_colors_info=”{}”][et_pb_row disabled_on=”on|on|off” _builder_version=”4.23.1″ _module_preset=”default” width=”90%” max_width=”1380px” custom_padding=”||0px||false|false” custom_css_free_form=”selector p{|| color:#ffffff;||}” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_code _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Axelor<\/a> ><\/pee> Guide ERP<\/a> ><\/pee> Gestion des interventions<\/pee><\/div>\n

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Gestion des interventions<\/p>\n

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Gestion des interventions<\/h1>\n

Le module Gestion des interventions d’Axelor est un syst\u00e8me flexible qui vous permet de g\u00e9rer efficacement divers types d’interventions pour un parc client, et d\u2019assurer une qualit\u00e9 sans faille.
Facilitez la gestion des interventions de vos \u00e9quipes sur le terrain, et suivez avec pr\u00e9cision votre parc client afin d\u2019assurer une qualit\u00e9 sans faille.<\/p>\n

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\u00catre contact\u00e9<\/a> Acc\u00e9der \u00e0 la d\u00e9mo<\/a><\/div>\n

[\/et_pb_code][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_class=”light-gray-bg” _builder_version=”4.23.1″ _module_preset=”default” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” background_color=”RGBA(0,0,0,0)” width=”90%” max_width=”1380px” custom_padding=”0px||0px||false|false” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” header_2_font_size=”42px” custom_margin=”||2px|||” custom_padding=”5px||5px||true|” locked=”off” global_colors_info=”{}”]<\/p>\n

Sommaire<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.23.1″ _module_preset=”default” width=”90%” max_width=”1380px” custom_margin=”20px||||false|false” custom_padding=”0px||0px||true|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text module_class=”summary-link” _builder_version=”4.23.1″ _module_preset=”default” link_font_size=”16px” global_colors_info=”{}”]Gestion du parc clienteast<\/i><\/a>
\nGestion et suivi des demandes clienteast<\/i><\/a>
\nGestion des interventionseast<\/i><\/a>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text module_class=”summary-link” _builder_version=”4.23.1″ _module_preset=”default” link_font_size=”16px” global_colors_info=”{}”]Cr\u00e9ation de questionnaireseast<\/i><\/a>
\nGestion des contratseast<\/i><\/a>
\nG\u00e9rez vos interventions de n\u2019importe o\u00f9 avec l\u2019app mobileeast<\/i><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.23.1″ background_enable_color=”off” custom_padding=”|0px||0px|false|false” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ module_id=”anchor1″ module_class=”ver-center” _builder_version=”4.23.1″ _module_preset=”default” width=”90%” max_width=”1380px” custom_margin=”50px||50px||true|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text module_class=”back-title icone” _builder_version=”4.23.1″ _module_preset=”default” custom_margin=”||10px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

inventory<\/i>Parc client<\/span><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” custom_margin=”||30px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n

Gestion du parc client<\/h2>\n

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Suivez avec pr\u00e9cision votre parc client et tous les \u00e9quipements install\u00e9s. Vous b\u00e9n\u00e9ficiez d\u2019une tra\u00e7abilit\u00e9 de chaque \u00e9quipement gr\u00e2ce aux num\u00e9ros de suivi, et retrouvez toutes les interventions li\u00e9es.<\/p>\n

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trending_up<\/i>Demandes client<\/span><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” custom_margin=”||30px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n

Gestion et suivi des demandes client<\/h2>\n

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Le suivi des demandes client est un \u00e9l\u00e9ment crucial dans la gestion de vos interventions. Avec Axelor, g\u00e9rez et suivez vos demandes en direct, en programmant facilement des interventions \u00e0 la demande. Notre module vous permet \u00e9galement de g\u00e9rer les garanties de temps d\u2019intervention.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ module_id=”anchor3″ module_class=”ver-center” _builder_version=”4.23.1″ _module_preset=”default” width=”90%” max_width=”1380px” custom_margin=”50px||50px||true|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text module_class=”back-title icone” _builder_version=”4.23.1″ _module_preset=”default” custom_margin=”||10px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

person_apron<\/i>Interventions<\/span><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” custom_margin=”||30px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n

Gestion des interventions<\/h2>\n

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Aucun risque de n\u00e9gliger la gestion de vos interventions avec Axelor : Visualisez en un clin d’\u0153il l\u2019\u00e9tat de vos interventions et leur planification. Suivez toutes les \u00e9tapes de l\u2019intervention, avec des rapports accessibles et le d\u00e9tail des \u00e9quipements concern\u00e9s.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/axelor.com\/wp-content\/uploads\/2025\/05\/intervention1.png” alt=”interventions” title_text=”Metallurgie1″ show_in_lightbox=”on” _builder_version=”4.23.1″ _module_preset=”default” custom_css_before=”background:var(–prim-25);||\tcontent: %22%22;||\theight: 40%;||\tposition: absolute;||border-radius:10px;||\twidth: 80%;||\tz-index: -1;||left: -6%;||\tbottom: -10%;” custom_css_after=”background:var(–prim-25);||\tcontent: %22%22;||\theight: 30%;||\tposition: absolute;||border-radius:10px;||\twidth: 20%;||\tz-index: -1;|| right: -2%;||\ttop: -10%;” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_class=”light-gray-bg” _builder_version=”4.23.1″ background_enable_color=”off” custom_padding=”|0px||0px|false|false” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ module_id=”anchor4″ module_class=”ver-center” _builder_version=”4.23.1″ _module_preset=”default” width=”90%” max_width=”1380px” custom_margin=”50px||50px||true|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text module_class=”back-title icone” _builder_version=”4.23.1″ _module_preset=”default” custom_margin=”||10px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

edit_note<\/i>Questionnaires<\/span><\/p>\n

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Cr\u00e9ation de questionnaires<\/h2>\n

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Cr\u00e9ez des questionnaires enti\u00e8rement param\u00e9trables pour vos techniciens afin de ne manquer aucune information durant l\u2019intervention, et ainsi arriver \u00e0 des rapports complets. Gagnez en visibilit\u00e9 sur les actions \u00e0 pr\u00e9voir.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/axelor.com\/wp-content\/uploads\/2025\/05\/questionnaire1-1.png” alt=”Questionnaire” title_text=”Metallurgie1″ show_in_lightbox=”on” _builder_version=”4.23.1″ _module_preset=”default” custom_css_before=”background:var(–neutral);||\tcontent: %22%22;||\theight: 40%;||\tposition: absolute;||border-radius:10px;||\twidth: 80%;||\tz-index: -1;||left: -6%;||\tbottom: -10%;” custom_css_after=”background:var(–neutral);||\tcontent: %22%22;||\theight: 30%;||\tposition: absolute;||border-radius:10px;||\twidth: 20%;||\tz-index: -1;|| right: -2%;||\ttop: -10%;” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ module_id=”anchor5″ module_class=”ver-center” _builder_version=”4.23.1″ _module_preset=”default” width=”90%” max_width=”1380px” custom_margin=”50px||50px||true|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/axelor.com\/wp-content\/uploads\/2025\/05\/contrat1.png” alt=”contrats” title_text=”Metallurgie1″ show_in_lightbox=”on” _builder_version=”4.23.1″ _module_preset=”default” custom_css_before=”background:var(–neutral);||\tcontent: %22%22;||\theight: 40%;||\tposition: absolute;||border-radius:10px;||\twidth: 80%;||\tz-index: -1;||left: -6%;||\tbottom: -10%;” custom_css_after=”background:var(–neutral);||\tcontent: %22%22;||\theight: 30%;||\tposition: absolute;||border-radius:10px;||\twidth: 20%;||\tz-index: -1;|| right: -2%;||\ttop: -10%;” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text module_class=”back-title icone” _builder_version=”4.23.1″ _module_preset=”default” custom_margin=”||10px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

receipt_long<\/i>Contrats<\/span><\/p>\n

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Gestion des contrats<\/h2>\n

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Notre module gestion des interventions est \u00e9troitement li\u00e9 \u00e0 notre module contrat afin de centraliser les informations. G\u00e9rez vos contrats, et planifiez automatiquement vos prochaines interventions r\u00e9currentes en fonction des \u00e9quipements sous contrat.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ module_id=”anchor6″ module_class=”ver-center” _builder_version=”4.23.1″ _module_preset=”default” width=”90%” max_width=”1380px” custom_margin=”50px||50px||true|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text module_class=”back-title icone” _builder_version=”4.23.1″ _module_preset=”default” custom_margin=”||10px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

smartphone<\/i>Application mobile<\/span><\/p>\n

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G\u00e9rez vos interventions de n\u2019importe o\u00f9 avec l\u2019app mobile<\/h2>\n

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Notre module gestion des interventions est disponible sur l\u2019Axelor Mobile App ! Il permet un suivi et une r\u00e9alisation efficaces des interventions, offre un acc\u00e8s rapide \u00e0 l’intervention en cours, et fournit une vue d’ensemble sur le parc client et les \u00e9quipements. Le tout, disponible en offline pour y acc\u00e9der \u00e0 tout moment !<\/p>\n

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D\u00e9couvrez comment notre ERP peut vous aider \u00e0 am\u00e9liorer la performance de votre entreprise<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Un expert vous contactera rapidement pour \u00e9changer sur votre projet.<\/p>\n

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