{"id":258049,"date":"2021-09-08T11:10:44","date_gmt":"2021-09-08T09:10:44","guid":{"rendered":"https:\/\/axelor.com\/?page_id=258049"},"modified":"2025-01-27T11:01:05","modified_gmt":"2025-01-27T10:01:05","slug":"crm-open-source-liberez-la-relation-client-2","status":"publish","type":"post","link":"https:\/\/axelor.com\/fr\/crm-open-source-liberez-la-relation-client-2\/","title":{"rendered":"Lib\u00e9rez la relation client de votre CRM en ligne | Axelor"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb use_background_color_gradient=\u00a0\u00bbon\u00a0\u00bb background_color_gradient_direction=\u00a0\u00bb20deg\u00a0\u00bb background_color_gradient_stops=\u00a0\u00bb#0d021e 0%|#010177 100%\u00a0\u00bb background_color_gradient_start=\u00a0\u00bb#0d021e\u00a0\u00bb background_color_gradient_end=\u00a0\u00bb#010177&Prime; background_image=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2023\/06\/entreprise.png\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb alt=\u00a0\u00bbBureaux\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;][et_pb_row disabled_on=\u00a0\u00bbon|on|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb1380px\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_css_free_form=\u00a0\u00bbselector p{||  color:#ffffff;||}\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_code _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<div class=\"ariane\"><!-- [et_pb_line_break_holder] -->  <a href=\"https:\/\/axelor.com\/fr\/\">Axelor<\/a><!-- [et_pb_line_break_holder] -->  <pee style=\"text-align:left;\" class=\"ariane-arrow\">><\/pee><!-- [et_pb_line_break_holder] -->  <a href=\"https:\/\/axelor.com\/fr\/base-connaissances-erp\/\">Guide ERP<\/a><!-- [et_pb_line_break_holder] -->  <pee style=\"text-align:left;\" class=\"ariane-arrow\">><\/pee><!-- [et_pb_line_break_holder] -->  <pee style=\"text-align:left;\">Lib\u00e9rez la relation client de votre CRM en ligne | Axelor<\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb3_5,2_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb1380px\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_padding=\u00a0\u00bb100px|0px|100px|0px|true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb3_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text module_class=\u00a0\u00bbback-title\u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_font_size=\u00a0\u00bb16px\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;]<\/p>\n<p style=\"text-align: left;\">CRM Open Source<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;]<\/p>\n<h1>Lib\u00e9rez la relation client de votre CRM en ligne Open Source<\/h1>\n<p>[\/et_pb_text][et_pb_code _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb30px||||false|false\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;]<\/p>\n<div class=\"button-group\"><!-- [et_pb_line_break_holder] -->  <a href=\"https:\/\/axelor.com\/fr\/demande-axelor-demo\/\" class=\"button first\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->Demandez votre d\u00e9monstration<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/a><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][\/et_pb_column][et_pb_column type=\u00a0\u00bb2_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb module_class=\u00a0\u00bblight-gray-bg\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime; custom_padding=\u00a0\u00bb40px|40px|40px|40px|true|true\u00a0\u00bb border_radii=\u00a0\u00bbon|7px|7px|7px|7px\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb10px|20px|10px|20px|true|true\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; border_color_all=\u00a0\u00bb#3ecf8e\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime; background_enable_color=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p style=\"text-align: left;\">Peu satisfait de votre outil CRM ? Vous perdez du temps car vos process sont complexes, vos donn\u00e9es \u00e9parpill\u00e9es et vous perdez de vue les t\u00e2ches essentielles ? Changer d\u2019outil s\u2019impose !<\/p>\n<p style=\"text-align: left;\">La relation client est au c\u0153ur de la vente, et l\u2019exp\u00e9rience d\u2019achat ma\u00eetris\u00e9e gr\u00e2ce \u00e0 notre <a href=\"https:\/\/axelor.com\/fr\/logiciel-gestion-achat\/\">logiciel de gestion des achats<\/a>, comme le suivi durant le cycle de vie du produit sont aujourd\u2019hui des \u00e9l\u00e9ments diff\u00e9renciants pour l\u2019entreprise. Prendre un outil CRM mal adapt\u00e9 \u00e0 vos besoins vous p\u00e9nalise dans votre croissance et cr\u00e9e de la frustration pour vos collaborateurs.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb module_class=\u00a0\u00bblight-gray-bg\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;][et_pb_row column_structure=\u00a0\u00bb2_3,1_3&Prime; module_class=\u00a0\u00bbver-center \u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb1380px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb][et_pb_column type=\u00a0\u00bb2_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime; header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb36px\u00a0\u00bb]<\/p>\n<h2>Placez l\u2019humain au centre de votre entreprise<\/h2>\n<p>[\/et_pb_text][et_pb_divider color=\u00a0\u00bb#3ECF8E\u00a0\u00bb divider_weight=\u00a0\u00bb2px\u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb max_width=\u00a0\u00bb50px\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb][\/et_pb_divider][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;]<\/p>\n<p style=\"text-align: left;\">Le CRM (Customer Relationship Management) ou GRC (Gestion de la Relation Client) consiste en l\u2019acquisition et la fid\u00e9lisation des clients d\u2019une entreprise. Il place l\u2019humain au centre de la strat\u00e9gie d\u2019entreprise et constitue un espace de travail collaboratif.<\/p>\n<p style=\"text-align: left;\">Les donn\u00e9es clients sont une priorit\u00e9 : avec le CRM int\u00e9gr\u00e9 dans Axelor Open Suite vous pouvez facilement les centraliser, les s\u00e9curiser, les partager, les exploiter au sein d\u2019un seul et m\u00eame outil qui respecte le <a href=\"https:\/\/axelor.com\/fr\/rgpd\/\">RGPD<\/a> (R\u00e8glement G\u00e9n\u00e9ral sur la Protection des Donn\u00e9es), notamment gr\u00e2ce \u00e0 la gestion des droits et au chiffrement des donn\u00e9es.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb30px||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<a href=\"https:\/\/axelor.com\/fr\/crm-secteur-public\/\" class=\"second-link\"><span>En savoir plus sur le CRM du secteur public<\/span><i class=\"material-icons-two-tone\">keyboard_return<\/i><\/a>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2023\/10\/3685116-ai.png\u00a0\u00bb alt=\u00a0\u00bbFemme qui consulte des statistiques\u00a0\u00bb title_text=\u00a0\u00bb3685116-ai\u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb max_width=\u00a0\u00bb300px\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb||||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime; background_enable_color=\u00a0\u00bboff\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_3,2_3&Prime; module_class=\u00a0\u00bbver-center invert\u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb1380px\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2023\/12\/data-analysis.png\u00a0\u00bb alt=\u00a0\u00bbFemme qui consulte des statistiques\u00a0\u00bb title_text=\u00a0\u00bbdata-analysis\u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb max_width=\u00a0\u00bb400px\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb||||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00a0\u00bb2_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime; header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb36px\u00a0\u00bb]<\/p>\n<h2>Maitrisez vos data<\/h2>\n<p>[\/et_pb_text][et_pb_divider color=\u00a0\u00bb#3ECF8E\u00a0\u00bb divider_weight=\u00a0\u00bb2px\u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb max_width=\u00a0\u00bb50px\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb][\/et_pb_divider][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;]<\/p>\n<p style=\"text-align: left;\">Adoptez un <a href=\"https:\/\/axelor.com\/fr\/crm\/\">CRM Open Source<\/a>, c\u2019est \u00eatre propri\u00e9taire de vos donn\u00e9es. Vous n\u2019est pas li\u00e9 \u00e0 un \u00e9diteur, et vous ma\u00eetrisez l\u2019usage de vos datas.<\/p>\n<p style=\"text-align: left;\"><b>Connecter les ventes et le marketing est la condition sine qua non pour booster vos performances commerciales.<\/b><\/p>\n<p style=\"text-align: left;\">Axelor Open Suite b\u00e9n\u00e9ficie d\u2019un connecteur Brevo qui permet un \u00e9change de donn\u00e9es bidirectionnel, notamment concernant les r\u00e9sultats de vos campagnes d\u2019emailing (taux de click, d\u2019ouverture, \u2026). \u201cCet outil nous permet de communiquer simplement et efficacement avec nos contacts gr\u00e2ce \u00e0 un module de marketing abouti et intuitif.\u201d Un usage essentiel pour les agences de communication.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb10px||0px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<a href=\"https:\/\/axelor.com\/fr\/data-visualisation\/\" class=\"second-link\"><span>En savoir plus sur la data visualisation<\/span><i class=\"material-icons-two-tone\">keyboard_return<\/i><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb module_class=\u00a0\u00bblight-gray-bg\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime; locked=\u00a0\u00bboff\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb2_3,1_3&Prime; module_class=\u00a0\u00bbver-center \u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb1380px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb][et_pb_column type=\u00a0\u00bb2_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime; header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb36px\u00a0\u00bb]<\/p>\n<h2>Apprenez \u00e0 conna\u00eetre vos clients<\/h2>\n<p>[\/et_pb_text][et_pb_divider color=\u00a0\u00bb#3ECF8E\u00a0\u00bb divider_weight=\u00a0\u00bb2px\u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb max_width=\u00a0\u00bb50px\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb][\/et_pb_divider][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;]<\/p>\n<p style=\"text-align: left;\">Analysez votre chiffre d\u2019affaires : gr\u00e2ce \u00e0 des tableaux de bord d\u00e9taill\u00e9s, des reportings pertinents, vous disposez d\u2019une visibilit\u00e9 affin\u00e9e sur vos r\u00e9sultats qui pourront \u00eatre mis en valeur. Gr\u00e2ce aux fonctionnalit\u00e9s de notre CRM, identifiez les axes d\u2019am\u00e9lioration, supprimer les pertes de ventes tout en revoyant \u00e0 la hausse la gestion de la relation client.<\/p>\n<p style=\"text-align: left;\">L\u2019un de nos clients nous a confi\u00e9 que les solutions du march\u00e9 ne r\u00e9pondaient pas \u00e0 son usage.<\/p>\n<p style=\"text-align: left;\">\u201c <em>Nous g\u00e9rons de nombreux projets. Il est fondamental pour nous de pouvoir centraliser l\u2019information client dans un seul et m\u00eame outil pour un suivi plus pr\u00e9cis des ventes.<\/em> \u201d<\/p>\n<p style=\"text-align: left;\">Les points forts de notre solution CRM : facilit\u00e9 d\u2019utilisation, notifications en temps r\u00e9el, haut niveau de personnalisation, automatisation des processus de ventes, fonctions d\u2019analyses et de cr\u00e9ation de rapports, int\u00e9gration ais\u00e9e avec des applications commerciales tierces.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb14px||30px||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><a href=\"https:\/\/axelor.com\/fr\/erp-crm-differences\/\" class=\"second-link\"><span>D\u00e9couvrez la diff\u00e9rence entre ERP et CRM<\/span><i class=\"material-icons-two-tone\">keyboard_return<\/i><\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/axelor.com\/wp-content\/uploads\/2024\/01\/business-intelligence-1.png\u00a0\u00bb alt=\u00a0\u00bbFemme qui consulte des statistiques\u00a0\u00bb title_text=\u00a0\u00bbbusiness intelligence\u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb max_width=\u00a0\u00bb300px\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb||||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime; background_enable_color=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb][et_pb_row module_class=\u00a0\u00bbver-center \u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb1380px\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;]<\/p>\n<h2 style=\"text-align: center;\">Quels b\u00e9n\u00e9fices attendre d\u2019une int\u00e9gration CRM r\u00e9ussie\u2009?<\/h2>\n<p>[\/et_pb_text][et_pb_divider color=\u00a0\u00bb#3ECF8E\u00a0\u00bb divider_weight=\u00a0\u00bb2px\u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb max_width=\u00a0\u00bb50px\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row module_class=\u00a0\u00bbver-center \u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb1380px\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime; custom_padding=\u00a0\u00bb0px||||false|false\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_code _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; sticky_enabled=\u00a0\u00bb0&Prime; custom_margin=\u00a0\u00bb||10px||false|false\u00a0\u00bb raw_content_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb raw_content_phone=\u00a0\u00bb<\/p>\n<div class=%22grid _1%22>\n<article style=%22padding:20px 20px%22>\n<p style=%22text-align:left%22>\n<span style=%22font-size:25px;color:#3ECF8E;font-weight:500;%22>1. <\/span>Vous connaissez mieux vos clients\n    <\/p>\n<\/article>\n<article style=%22padding:20px 20px%22>\n<p style=%22text-align:left%22>\n<span style=%22font-size:25px;color:#3ECF8E;font-weight:500;%22>2. <\/span>Vos leads sont qualifi\u00e9s\n    <\/p>\n<\/article>\n<article style=%22padding:20px 20px%22>\n<p style=%22text-align:left%22>\n<span style=%22font-size:25px;color:#3ECF8E;font-weight:500;%22>3. <\/span><br \/>\nVous savez quels prospects privil\u00e9gier\n    <\/p>\n<\/article>\n<article style=%22padding:20px 20px%22>\n<p style=%22text-align:left%22>\n<span style=%22font-size:25px;color:#3ECF8E;font-weight:500;%22>4. <\/span>Vous gagnez du temps avec des process simplifi\u00e9s\n    <\/p>\n<\/article>\n<article style=%22padding:20px 20px%22>\n<p style=%22text-align:left%22>\n<span style=%22font-size:25px;color:#3ECF8E;font-weight:500;%22>5. <\/span>Vous connaissez mieux vos clients\n    <\/p>\n<\/article>\n<\/div>\n<p>\u00ab\u00a0]<\/p>\n<div class=\"grid _5\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<article style=\"padding:20px 20px\"><!-- [et_pb_line_break_holder] -->  <pee style=\"text-align:left\"><!-- [et_pb_line_break_holder] --><span style=\"font-size:25px;color:#3ECF8E;font-weight:500;\">1. <\/span>Vous connaissez mieux vos clients<!-- [et_pb_line_break_holder] -->    <\/pee><!-- [et_pb_line_break_holder] -->  <\/article>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<article style=\"padding:20px 20px\"><!-- [et_pb_line_break_holder] -->  <pee style=\"text-align:left\"><!-- [et_pb_line_break_holder] --><span style=\"font-size:25px;color:#3ECF8E;font-weight:500;\">2. <\/span>Vos leads sont qualifi\u00e9s<!-- [et_pb_line_break_holder] -->    <\/pee><!-- [et_pb_line_break_holder] -->  <\/article>\n<p><!-- [et_pb_line_break_holder] -->  <\/p>\n<article style=\"padding:20px 20px\"><!-- [et_pb_line_break_holder] -->  <pee style=\"text-align:left\"><!-- [et_pb_line_break_holder] --><span style=\"font-size:25px;color:#3ECF8E;font-weight:500;\">3. <\/span><!-- [et_pb_line_break_holder] -->Vous savez quels prospects privil\u00e9gier<!-- [et_pb_line_break_holder] -->    <\/pee><!-- [et_pb_line_break_holder] -->  <\/article>\n<p><!-- [et_pb_line_break_holder] -->  <\/p>\n<article style=\"padding:20px 20px\"><!-- [et_pb_line_break_holder] -->  <pee style=\"text-align:left\"><!-- [et_pb_line_break_holder] --><span style=\"font-size:25px;color:#3ECF8E;font-weight:500;\">4. <\/span>Vous gagnez du temps avec des process simplifi\u00e9s<!-- [et_pb_line_break_holder] -->    <\/pee><!-- [et_pb_line_break_holder] -->  <\/article>\n<p><!-- [et_pb_line_break_holder] -->   <\/p>\n<article style=\"padding:20px 20px\"><!-- [et_pb_line_break_holder] -->  <pee style=\"text-align:left\"><!-- [et_pb_line_break_holder] --><span style=\"font-size:25px;color:#3ECF8E;font-weight:500;\">5. <\/span>Vous connaissez mieux vos clients<!-- [et_pb_line_break_holder] -->    <\/pee><!-- [et_pb_line_break_holder] -->  <\/article>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; sticky_enabled=\u00a0\u00bb0&Prime; module_class=\u00a0\u00bblight-gray-bg\u00a0\u00bb custom_padding=\u00a0\u00bb50px|30px|50px|30px|true|true\u00a0\u00bb custom_margin=\u00a0\u00bb||10px||false|false\u00a0\u00bb]<\/p>\n<p style=\"text-align: center;\">Axelor Open Suite a \u00e9t\u00e9 pens\u00e9 pour simplifier le travail de vos forces de vente et vous permettre d\u2019\u00e9tablir une relation privil\u00e9gi\u00e9e avec vos clients.<br \/>La solution est Full web et disponible en mode CRM Cloud ou CRM on-premise.<\/p>\n<p style=\"text-align: center;\"><em>\u201cNos commerciaux ont maintenant acc\u00e8s \u00e0 un outil ergonomique et collaboratif et peuvent apporter des r\u00e9ponses sur-mesure aux clients et les accompagner au mieux tout au long de leur parcours d\u2019achat.\u201d<\/em><\/p>\n<p style=\"text-align: center;\"><em><\/em><\/p>\n<div class=\"button-group center\"><a href=\"https:\/\/axelor.com\/fr\/toutes-nos-formations\/\" class=\"button first\">En savoir plus : CRM Open Suite<br \/><\/a><\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Axelor > Guide ERP > Lib\u00e9rez la relation client de votre CRM en ligne | AxelorCRM Open SourceLib\u00e9rez la relation client de votre CRM en ligne Open SourcePeu satisfait de votre outil CRM ? Vous perdez du temps car vos process sont complexes, vos donn\u00e9es \u00e9parpill\u00e9es et vous perdez de vue les t\u00e2ches essentielles ? Changer d\u2019outil s\u2019impose ! La relation client est au c\u0153ur [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"2880","content-type":"","inline_featured_image":false,"footnotes":""},"categories":[5],"tags":[],"class_list":["post-258049","post","type-post","status-publish","format-standard","hentry","category-non-classifiee"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Lib\u00e9rez la relation client de votre CRM en ligne | Axelor<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez l&#039;ensemble des b\u00e9n\u00e9fices du CRM en ligne Open Source Axelor et placez l\u2019humain au centre de votre entreprise.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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