Article 1 – Importance of privacy protection 

Axelor’s mission is to provide companies and entrepreneurs with a business management tool for any sector of activity. Protecting the confidentiality of your data is at the heart of Axelor’s concerns when carrying out this mission.

In order to formalize this commitment, Axelor has drawn up and made this Confidentiality Policy available to you (PC in the rest of this document). This PP applies to information and data collected and controlled by Axelor, including data collected on its website.

Article 2 – Modification

Axelor may modify this PP from time to time. It will inform you by any means. You are required to check this PC periodically to see overhaul notifications

Article 3 – When your personal data is collected?

When you complete the contact form, post a messages on our discussion forums, post information, such as white papers or other publications, or take part in any activity offered in any other interactive area on our website. or on our app or service;

When you interact with us using social networks;

When you provide us with your contact details when registering for or accessing any website, application or service that we make available or when you update these details; and

When you contact us by phone or mail, for example.

Article 4 – Personal data collected

4.1 Contact form

When using the contact form, you must enter your last name, first name, title, e-mail address, telephone numbers, and a password. This information is also requested from you when you contact us by telephone.

4.2 Job offer 

When you apply, on our website or on another site, for a job offer that we publish, we collect your contact information (last name, first name, e-mail, telephone) and any other information that you choose to share. with us in your CV and cover letter. If your application is successful, we may ask you to send us additional information, which you freely choose to share with us or not. If the recruitment process is successful and you join our teams, we will ask you again to send us personal data, such as your social security number, for example, which we are legally required to obtain.

We will never ask you to provide us with information that is not necessary for the recruitment process.

4.3 Use of our applications

When you become an Axelor customer, you will probably use the Axelor Applications to collect personal data: that of your customers, that of your collaborators as a user, for example. You retain full ownership and control over this data at all times, and you are its guarantor. You are responsible for processing the data you collect within the meaning of the European Data Protection Regulation, and, if you have subscribed to a hosting offer, we act on your behalf as a subcontractor to host this data. . For more information on this subject, you can refer to our Data Security and Processing Policy.

4.4 Use of services 

Axelor records data relating to your use of our services, and your activity within our services, as well as that of your users, which includes all of our applications and our website, in particular when you click, for example on content and when you interact with it, when you perform a search, when you install or update one of our applications. Axelor uses login credentials, cookies, IP addresses to identify you and to record your activity.

4.5 Cookies 

Cookies are small text files that can be used by websites to make the user experience more efficient.

The law states that we can only store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission.

Axelor’s websites and apps use cookies and similar technologies (such as web beacons, pixels, ad tags, and device identifiers). Some cookies are placed by third-party services that appear on our pages.

At any time you can change or withdraw your consent in the Cookie Statement on our website.

4.6 Device and geolocation

When you view or exit Axelor applications (including its plug-ins, cookies or similar technologies on third party sites), Axelor receives the URL of the site you are leaving and that of the site you go to. Axelor also obtains information relating to the interactions between your applications, browsers, devices and its services, such as the IP address, proxy server, operating system, web browser, error reports, system activity, device functionality and identifier, and / or the name of your mobile operator or Internet service provider, as well as the date, time and URL from which your request originated. If you use the Axelor applications on a mobile device, it will send Axelor data on your geographical position according to the parameters defined on your phone. Axelor will ask for your consent before using GPS or other tools to identify your exact location.

4.7 Message 

When using the Axelor Applications and the related services provided, you may send, receive and view messages related to your use of the Axelor applications or its services. For example, if you make a request to Axelor’s support, your request is recorded in order to be able to respond. Axelor also uses automatic message analysis technology.

4.8 Information about the workplace

When you are added as a user of an Axelor Application, Axelor records this information from which it is possible to deduce your employer and your place of work.

4.9 Payment information

We do not collect or store any payment information.

Article 5 Why is your data collected, and how is it used?

5.1 Provide access to applications

Axelor primarily uses all this information to provide you with the information and services requested as well as all the applications and services you have ordered, to manage and administer the use you make of the applications, products and services you have asked us to provide and to manage the relationship we have with you, including billing and accounting.

5.2 Hiring 

We process the information you share with us during your application in order to assess and monitor this application, and possibly in order to prepare your contract, if we decide to send you a job offer.

5.3 Improvement of services

Axelor also uses all of this information in order to design better quality services, for example to make sure that its services are running correctly and without interruption, to solve problems that you report to it, or to improve the usability of its applications. Axelor also uses this information to develop new services or new functionalities for its applications, the study of your activity on its applications enabling it to feed a Research and Development roadmap.

5.4 Cookies

Our cookie statement classifies the cookies on our websites into 4 categories:

Necessary: ​​They help make a website usable by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Preferences: Preference cookies allow a website to remember information that changes the way the site behaves or displays, such as your preferred language or the region in which you are located.

Statistics: Statistical cookies help website owners, by collecting and reporting information anonymously, understand how visitors interact with websites.

Marketing: Marketing cookies are used to track visitors across websites. The aim is to display advertisements that are relevant and interesting to the individual user and therefore more valuable to publishers and third party advertisers.

Unclassified cookies are cookies that are being classified, as well as individual cookie providers.

By setting the necessary cookies, Axelor uses “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).

reCAPTCHA is used to check whether data entered on Axelor’s website (for example on a contact form) has been entered by a user or by an automated program. To do this, reCAPTCHA analyzes the behavior of the site visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the site. For analysis, reCAPTCHA evaluates various information (for example, IP address, how long the visitor has been on the website or the mouse movements made by the user). The data collected during the analysis will be transmitted to Google.

ReCAPTCHA scans take place completely in the background. Visitors to the site are not informed that such an analysis is in progress.

Data processing is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in protecting their site from abusive automated crawling and spamming.

For more information on Google reCAPTCHA and Google’s privacy policy, please see the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com /recaptcha/intro/android.html

For more details on other cookies on our websites, you can consult our Cookie Statement on our website.

In addition, concerning our applications, the cookies used are necessary and allow Axelor to recognize, for example, your user session and thus keep your session open, from one page to another of the application in particular, or even from a tab to the other.

Axelor also uses cookies in its applications, more exactly a csrf token, to prevent external applications from collecting personal data without your knowledge.

5.5 Communication with you

Of course, Axelor use the data collected to interact with you, for example your e-mail address. Axelor can thus inform you of future modifications or improvements to its services. In addition, if you contact Axelor, a record of your request will be kept. We may also use your data for marketing and communication purposes.

5.6 Improved security

The data collected is also used to improve the security and reliability of the services offered by Axelor, through the detection, prevention and treatment of fraud, abuse, security breaches and technical problems..

5.7 Abuse detection

Axelor analyzes your content for abuse, such as spam, malware, and illegal content.

5.8 Technologies used

Axelor uses different technologies to process your information, such as automatic systems that analyze your content. In addition, Axelor uses algorithms to detect structures in the data. All the information collected can be cross-checked. 

Article 6 – How and for how long is your data kept?

We only keep your data for as long as necessary to achieve the purpose for which it was collected, and never beyond the legal retention period.

Axelor implements all the organizational and security measures it deems necessary to protect your data. To find out more about this, you can consult our Data Security and Processing Policy.

Article 7 Sharing your information

7.1 – Consent

Axelor only communicates your personal data to third parties with your consent.

7.2 Subcontractors

Axelor, for the analysis and collection of data, may use subcontractors. On the other hand, for its accounting and financial management, Axelor may have to share your information with a consulting firm.

Axelor ensures that these subcontractors respect their commitments in terms of data protection, security and confidentiality.

7.3 Partners

Axelor may communicate, when it considers it relevant in view of your request, your personal data to its integration partners, if they are better able than it to respond to your request.

7.4 Financial management

Axelor may need to share your personal data with third parties whom we use to carry out payment transactions, such as financial institutions.

7.5 Legislation and court decision

Axelor may be required to disclose your personal data by law or by a court decision.

7.6 Information that does not allow identification

Axelor may be required to share, publicly or with its partners, information that does not allow the user to be personally identified, for example trends in the use of our services.

Webinar – Axelor Demonstration Thursday, Sept. 30th - 1:30 PM (CEST)
With IA functionalities, ERP, BPM, Automatisation, Full web and responsive app, grab your growth and discover why Axelor is just like no others on the market. The demonstration is animated by our expert adviser and will be followed by a question-and-answer session.