Business application

What is a business application? Definition, functions and examples

Definition of a business application

Business applications play a crucial role in the development and growth of companies in the digital age. Unlike consumer applications, which are generally intended for individual use or entertainment, business applications are specifically designed to meet the needs of an organization. They are developed to support the design of business operations, automate processes, manage data or facilitate decision-making within companies.

Business applications can be used in a wide range of fields, such as finance, human resources, supply chain management, healthcare, education, etc. They can be customized to meet a company’s needs at the time of implementation.

The specifics of the applications vary according to their purpose, but they can include functionalities such as inventory management, reporting, resource planning, workflow management, etc.

With the advent of web and mobile technologies, many applications are now accessible via web browsers or mobile applications, making them easier to use remotely and easier to adopt by company employees. Thanks to their continuous development, they contribute to the digital transformation of organizations.

A business application is more than just an IT tool; its main objective is to improve the efficiency and profitability of the company, notably by facilitating the maintenance of its processes.

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Why develop a business application?

Every business application project requires careful analysis of the company’s specific needs, leading to the creation of a customized solution that perfectly meets these requirements.


Meeting specific needs

Companies often have unique needs that are not covered by generic solutions available on the market. By developing a tailor-made business application, companies can obtain a solution that is perfectly adapted to their specific requirements.


Optimizing efficiency

Applications are designed to automate specific business tasks and processes. They can reduce manual effort, human error and inefficiencies, improving overall business productivity. This represents a real competitive advantage.


Centralize data and facilitate decision-making

Applications centralize company data, making it easier to access and manage critical information. They can also provide analysis and reporting functions to help make informed, strategic decisions.


Enhancing security and confidentiality

Companies often have to manage sensitive and confidential information. By developing a tailor-made business application, the company can reinforce the security of the IT system by implementing appropriate protection measures, such as authentication and access control protocols.


Process optimization

The business application is designed to streamline and optimize the company's business processus. It can help identify bottlenecks, eliminate redundant steps, improve coordination between employees, and speed up task completion.


Collaboration and communication

A business application can facilitate collaboration between team members, or between different teams within a company. It enables them to work together on projects, track the progress of tasks and facilitate internal communication.



Applications are often customized to meet specific business needs. They can be adapted to suit the company's processes, workflows and preferences, resulting in a tailor-made solution.

Examples of business applications:

There is a wide variety of business applications to suit different industries and specific needs.

Human resources management system (HRM)

An HRM application enables the HR department to manage various employee-related elements, such as absences, leave, appraisals, training and benefits.

Supply chain management software

These solutions help optimize and manage supply chain processes, including inventory management, order tracking, logistics, etc.

Customer Relationship Management (CRM) systems

Traditional CRM or Open Source CRM systems can be used to manage customer interactions and contacts and centralize customer information. They help improve customer service and increase satisfaction.

Project management software

This software helps plan, organize and track projects. They help manage tasks, resources, deadlines, budgets, and communications between collaborators.

Financial management solutions

Financial management applications help manage the financial aspects of the business, such as general accounting, invoicing, payments, financial reporting, etc.

Production management systems

These systems are used in the production sector to plan and monitor production processes, inventory management, production order management, etc.

Service companies

Applications are designed to help service companies efficiently manage their operations, projects, resources, customers, and finances.

These solutions are equally suited to agencies specializing in SSI-ESN consulting, design offices, communications agencies, and software publishers.

It is important to note that these examples represent only a small proportion of the many business applications available.

What are the advantages of business software for teleworking?

Access to information from anywhere

Cloud-based SaaS business software such as Cloud ERP enables employees to connect and access essential business information from any location and any browser, provided they have an Internet connection. This facilitates telecommuting by enabling employees to remain productive and access the tools they need, even away from the office.

Online collaboration

These solutions often offer online collaboration options, such as document sharing, shared workspaces and integrated communication tools. Employees can work together on projects, share ideas, and communicate in real time.


These SaaS platforms often incorporate robust security measures to protect sensitive company data. This is particularly important when employees are working remotely, as they can access company information from different devices and networks.

How to choose a business software?

Choosing the right business software for your company is an important decision that requires careful evaluation. Here are some key points to consider when selecting business solutions:

Understand your needs

Clearly identify your company's specific needs. What processes would you like to improve or automate? Which functionalities are essential to meet your needs? Define your objectives and the results you want to achieve with the software.

In-depth research

Conduct in-depth research into the different software packages available on the market. Consult user reviews and comparisons to get an indication of the performance and features of the software presented.

Suitability for your industry

Make sure the business software you're considering is specifically designed to meet the needs of your industry. Some software packages are specialized, offering features tailored to specific fields.

Scalability and flexibility

It's vital that the solution you choose can adapt to the evolution of your business. It needs to be scalable to cope with a potential increase in workload. Check also whether the tool allows for customization or configuration specific to your needs, so that it can be adapted as your business evolves.

Ease of use and user-friendliness

Choose an easy-to-use platform with an intuitive interface design that will contribute to easier adoption for the employee. Adequate training and support can also be important factors in making the software easier to use.

Integration with your existing systems

Make sure that the software you choose can be easily integrated with your company's existing systems when you roll it out.


Set an appropriate budget for business software. Compare costs, licensing options and maintenance fees. Consider short-term and long-term costs.

Trial and evaluation

If possible, take advantage of demonstrations offered by software suppliers. This will enable you to assess the suitability of the tool for your needs and make a more informed decision.

How do I deploy a business application?

Here are a few steps to follow to successfully deploy a business application:

Deployment planning

Draw up a detailed plan for deploying the business application. This may include setting a timetable, identifying key tasks, allocating necessary resources, defining deployment objectives and creating an internal communication plan to inform relevant stakeholders.


Application development and testing

Ensure that the development of the business application takes into account the requirements and specifications defined in advance. Carry out rigorous testing for errors, and correct any problems before moving on to the deployment stage.


Data migration

If you are migrating data from an existing system to the new business application, plan and carry out the migration in a controlled manner. Make sure you transfer data accurately and maintain data integrity.


User training

Organize training sessions for business application users. Make sure they understand the application's functionalities. Provide user guides to help them get to grips with the application quickly.


Post-deployment follow-up and support

Make sure you have a support team available to resolve any problems that may arise after deployment. Your team will be able to provide regular maintenance and updates, ensuring the stability of the system and keeping it up to date with the organization's current needs.

It’s important to note that the deployment process may vary depending on the size and complexity of the business application.

How important is UX for a business application?

UX (user experience) is of paramount importance when designing a business application.

Tool adoption

A good user experience encourages your employees to adopt the business application. If the application is intuitive, user-friendly, and offers a pleasant experience, users will be more inclined to adopt it and use it effectively. This leads to greater productivity and more frequent use of the application.

Reduced training time

Implementing a well-designed, intuitive user interface reduces the need for in-depth tool training. In fact, it allows users to feel more comfortable and confident when using the application.

Efficiency and time savings

A well thought-out UX allows tasks to be carried out more efficiently and more quickly on a daily basis. The business application should be designed to minimize the number of steps required to complete a task, provide shortcuts, and enable smooth navigation.

Lower support costs

A well-designed UX can reduce the need for user support. Users are less likely to encounter problems or make mistakes if they find the application intuitive. This can reduce the costs associated with technical support.

Competitive advantage

A good UX can give your company a competitive edge. If your business application offers a superior user experience to that of your competitors, it can attract more users and contribute to your company's positive reputation.

Develop your business applications with Axelor

Axelor’s natively integrated, powerful BPM software lets you model any business process, no matter how complex. Thanks to its ergonomic layout and drag-and-drop interface, you can easily model your processes, in compliance with the BPMN 2.0 standard.

With Axelor, reduce deployment costs by generating a fully functional business application from the workflow rendering engine. In just a few clicks, you can deploy your steering process dans un module préexistant, sans avoir à coder les vues. La plateforme Low code / No code in a pre-existing module, without having to code the views.

Its modern user interface, design makes it easy for your users to get to grips with the application. The platform is responsive, which means it automatically adapts to different types of device, such as computers, tablets, and smartphones. It can be used both on the desktop and on-the-go.

The Axelor platform is Open Source, which means you have access to the source code and can modify it to suit your needs! The solution is available as a full-web.

Find out how our ERP can help you improve your business performance

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