Axelor is supporting the 15 entities of the Barkene security group in harmonizing their management processes and intervention monitoring

The company

Barkene’s mission is to protect property and people by offering the best security solutions starting from the perimeter of the building. The company was formed by federating several recognized SMEs in the security sector.

The challenge

Following the integration of new companies into the group, each with its own management tools, Barkene seeks to harmonize its processes and integrate all its entities. It is therefore in search of a unique, flexible, user-friendly, and Open Source solution to bring autonomy within the organization.

Our solution

Thanks to the Axelor platform, the group is completely autonomous and develops its own functionalities.

The implementation of the solution took eight months. It began with workshops operating in agile mode for two to three months. Project managers and business managers from the security company and project managers from Axelor would meet around a theme, a subject, to express their needs and consider possible solutions, before moving on to the development phase, with various tests of the ERP.

Four employees from Barkene are fully dedicated to evolving the solution and ensuring autonomy: a project manager, a support manager, a DSI consultant, and a business referent.

The results

Barkene has thus equipped itself with a management module to organize and track the interventions of its technicians at clients’ sites. In addition to this module, a mobile application was set up to allow technicians to enter information concerning the service performed. This information, once entered into the application, must be validated before a maintenance report is created.

The ERP also helps in tracking the equipment park installed at clients’ premises to trigger warranties and maintenance. This custom-developed functionality alerts technicians when an intervention is needed on a part and informs them about the warranty status in case of replacement.

The company has set up its business module for tracking margins and progress of projects in real time, a critical subject for measuring performance. Barkene can also manage all its printing, customizing formats and styles for each document: invoices, quotes, customer service, regulatory printing…

The Barkene group is not stopping there and is already thinking about developing new functionalities, like document digitization. Once invoices are scanned, the fields are automatically filled and allow the tool to retrieve other data by connecting to the ERP. Thus, accounting processes can be improved.