Case study Barkene

Axelor Supports the 15 Entities of the Barkene Security Group in Harmonizing Their Management Processes and Intervention Monitoring

To structure the activity of its 700 employees, harmonize the monitoring of its sites, customer service, equipment maintenance, client account management, and scheduling, the Barkene Group has chosen Axelor’s Low Code & Open Source ERP.

“ The Axelor solution is very mature, very robust, and adapts to all our business areas. All entities speak the same language. This allows us to create our own modules according to evolving needs. ”

Richard Weihart, leader and co-founder of Barkene

The company

Barkene’s mission is to protect property and people by offering the best security solutions from the building’s perimeter. The company was formed by bringing together several well-known SMEs in the security sector.

The challenge

Following the arrival of new companies within the group, each equipped with its own management tools, Barkene seeks to harmonize its processes and integrate all its entities. Therefore, it is in search of a unique, flexible, user-friendly, and Open Source solution to bring autonomy within the organization.

Our solution

Thanks to the Axelor platform, the group is completely autonomous and develops its own features.

The implementation of the solution took eight months. It began with workshops to operate in agile mode, lasting two to three months. Project managers and business heads from the security company and Axelor’s project managers would meet around a theme or topic to express their needs and consider possible solutions before moving on to the development phase, including various ERP tests.

Four employees of Barkene are dedicated full-time to evolve the solution and ensure autonomy: a project manager, a support manager, an IT consultant, and a business expert.

The results

Barkene has thus equipped itself with a management module to organize and track the interventions of its technicians at client sites. In addition to this module, a mobile application was set up to allow technicians to enter information about the service performed. This information, once entered into the application, must be validated before a maintenance report is created.

The ERP also assists in monitoring the equipment installed at client sites to trigger warranties and maintenance. This custom-developed feature alerts technicians when an intervention on a part is needed and informs them about the warranty status in case of replacement.

The company has set up its business module for tracking margins and the progress of construction sites in real-time, a critical issue for performance measurement. Barkene can also manage all its printing, customizing formats and styles for each document: invoices, quotes, customer service, regulatory prints, etc.

Low Code gives us the essential flexibility to define our processes and helps us differentiate ourselves in the market. This ERP supports our rapid growth without any additional licensing costs.

— Explains Richard Weihart, leader and co-founder of Barkene.

The Barkene Group does not plan to stop there and is already thinking about developing new features, such as document scanning. Once invoices are scanned, the fields are automatically filled in, allowing the tool to retrieve other data by connecting to the ERP. Thus, accounting processes can be improved.

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