Axelor Makes it Possible to Carry Out Personalized Fittings for Vehicles

The company

Founded in 1980, SD Services is an industrial company whose business is outfitting of commercial vehicles for companies. With 17 branches in most of France's major cities, SD Services, whose head office is based in Isère, has a turnover of 70 million euros. In the SD Services model, vehicles are fitted out on request and to order, particularly because car manufacturers update their models every year.

All of the fittings carried out by SD Services are tailor-made, both according to the vehicle chosen by the customer and according to the customer's specific needs.

The challenge

After SD Services approved the selection, the Synktory team started working in collaboration with the Axelor team and created Kombo, its ERP solution based on Axelor's Open Suite.

The teams would carry out a detailed functional analysis of the solution and set the stage for writing the various modules that will be required. In this way, each feature is developed on the basis of Axelor's technology, with elements from Kombo or with technical specifications from SD Services.

The Synktory / Axelor duo would start the necessary critical developments. Indeed, for some SD Services customers, several entities are directly concerned by the management of vehicles. As such, it is not unusual for SD Services to have to take into account such wide-ranging contacts as the client's head office, the latter's regional agencies, as well as the various garages responsible for the maintenance of these vehicles. The new ERP must therefore be able to manage data from these different sources.

During the third quarter, the company would train its teams on the tool and the first version of the software will be tested, before the final version is available and implemented.

Our solution

Note: the following section reproduces the case study exactly as published on Axelor's English site, which currently references CITEL instead of SD Services in a few sentences — likely a content mix-up on the source page.

An audit of specific needs is carried out in unison between the Axelor and CITEL teams. This collaboration proved to be conclusive: not only did Axelor understand and represent its client's needs, but this young innovative company also offered reassuring prospects for development.

In order to ensure the best possible transition between the two tools and to be able to operate in a swift manner, the project was divided into phases and the features were delivered according to predefined deadlines.

To regularly ensure that the delivered product was perfectly in line with CITEL's functional needs, Axelor followed each delivery with a test phase.

After an initial testing stage, CITEL measured the values acquired and discovered greater flexibility to serve the company's development and better accessibility with the Axelor solution available just from a simple Internet browser.

In addition, Axelor was able to surpass the functional scope of the solution previously in place at CITEL thanks to its fully modular platform. As a result, CITEL was able to easily install new strategic modules, such as cash management, according to its needs.

The results

Eventually, SD Services will seek partners specializing in IoT, design offices, and XR representation to finalize its tool. And of course, the final ERP will be fully integrated with the in-house CMMS tool.