Case Study Octopia

The company develops an invoicing service for its third-party vendors thanks to Axelor.

The European leader in lightning protection boosts its growth with Axelor ERP.
With more than 13,000 sellers and 100 million products, the Cdiscount marketplace, operated by its subsidiary Octopia, is one of the leading marketplaces in Europe. By offering an automatic invoicing service thanks to Axelor, Octopia has already been successful with 200 of its customers.

In less than 3 months, Axelor was not only able to identify our needs and meet them perfectly, but they were also proactive in anticipating our needs.” Says Stanislas Prigent. In fact, through their regular advice and the technical excellence of Axelor’s teams, the company was able to offer us innovative solutions to improve the customer experience.
Stanislas Prigent – COO

Company

A subsidiary of Cdiscount, Octopia is a French company that has developed a complete turnkey marketplace solution. Thanks to its business experience as well as its marketplace know-how of more than ten years, and as a result of its technological and logistic expertise, Octopia enables physical retailers and pure-players to accelerate their e-commerce activity. Octopia supports all the players in the retail industry in Europe, Africa and the Middle East with solutions adapted to their needs, enabling them to change their way of doing business and to increase their profitability.

The challenge

An aging ERP not adaptable. A need to centralize information and standardize it between subsidiaries.
The attractiveness of the Marketplace is based on the services offered to help sellers develop their business, such as logistics services called Fulfilment or digital marketing solutions. These services also aim to facilitate the daily life of sellers by sparing them the most time-consuming, low-value-added tasks, thus allowing them to focus on business issues. In an extremely competitive market, the services offered to salespeople are a distinctive asset. Following a consultation with its sales staff, it became clear to Octopia, that the service most needed was an automatic invoicing system.

Our answer

The choice was made to use the Axelor open-source solution. For Octopia, it has the advantage of offering a low-code platform with a business-based solution for billing already developed. This can be perfectly adapted and customized without limits so that it corresponds to 100% of the needs of the sellers in the Cdiscount marketplace.

After using the base of the solution to constitute the backbone of the new invoicing service that Cdiscount wishes to offer to its sellers, Axelor will develop connections to the various APIs available on Cdiscount and Octopia in order to automate the recovery of the various data necessary for the edition of invoices. Finally, Axelor will create from square one a specific registration process for sellers to use the Octopia platform.

The base of the solution was now ready to be beta-tested and three salespeople will have the chance to use the solution and share their feedback with Octopia to improve the product. The improvements brought up by the vendors were thus transmitted to Axelor who systematically succeeded in finding the appropriate solutions.

The results

The technical solution was validated and demonstrated its effectiveness. Octopia then began marketing its new service. Numerous third-party vendors convinced by its simplification benefits adopt it. Queekly, 100 vendors were already using the solution created by Axelor. Then, the solution has nearly 200 users.

The solution continues to grow and is now offered to all sellers in the European Union.

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